manner that they prefer, the right to dispose of or liquidate parcels (and their contents) that eBay or Pitney Bowes conclude are undeliverable. The delivery address must be a residence or street address, not a PO Box, FPO, or APO address. By selling GSP items, you agree not to sell any items through the Program for commercial as its agent(s). What happens to lost, damaged, or undeliverable items? The lowest price for an international package is about $35. Contact Us. eBay may choose not to display the returns policy field of your GSP listings to international buyers unless you Note: With the exception of shipments to Canada, delivery to PO Boxes is not supported by the Global Shipping Program. no time do eBay (or its affiliates), Pitney Bowes (or its affiliates), or the third party logistics providers, shipping carriers, customs brokers, freight forwarders, or other subcontractors under contract with Pitney Bowes ... (including the Global Shipping Program) in an eBay listing. In relation to your sale of GSP items through the Program, where there is any conflict or inconsistency between these Terms and any other agreement or policy between you Please leave the following fields untouched. Your final value fee is based on the final price of the item, shipping charges to the Global Shipping Center, and any other amounts you may charge the buyer. pickup at) the delivery address specified by your buyer or the collection center near your buyer that is designated by the shipping carrier. GSP handles everything that makes selling abroad so difficult, including arranging international shipping, completing customs forms, and handling import fees, which are paid by buyers at the time of purchase. Typically when a buyer opens a case claiming that an item that doesn't match the listing description, no further action is needed by the seller. Pitney Bowes will oversee the sorting and processing of the GSP item at the Global eBay will review the transaction and may remove the feedback if the circumstances fall within the feedback removal To learn more about restrictions on postage internationally, review our International trading policy. The Global Shipping Program: Step by Step Process. No. The Global Shipping Program (GSP) is a Delivery Duties Paid (DDP) shipping program—buyers pay duties and tax during checkout on eBay via GSP. If an item is lost or broken during international shipping, When you provide free domestic shipping to the shipping center, you'll automatically receive 5 stars for shipping costs in your detailed seller rating, If you charge for domestic shipping to the shipping center but receive a rating below 5 stars for shipping costs, it won't count against your seller performance standards, You'll automatically receive 5 stars for shipping time in your detailed seller rating when you ship with same business day or 1 business day handling, upload tracking information within 1 business day of receiving payment, and deliver the item to the US shipping center within 4 business days, Any negative or neutral feedback that can be attributed to the Global Shipping Program from item handling during international transit will be removed, If you have your own system that sends tracking information to buyers, send only the global tracking number to avoid confusion, If you create your own shipping label, include a reference number. Can items be sold to international buyers for commercial resale or business purposes? No. against negative or neutral feedback on the transaction as provided under our policies. You agree not to sell any ineligible items through the Program. Any item prohibited on eBay can't be shipped using the Global Shipping Program. ", "Can I just say how pleased I am with the program? eBayâs Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. As a seller enrolled in the eBay Global Shipping Program, you’ll be able to sell internationally to buyers in many different countries, but will not need to ship your items to the international destination. If a GSP item is delivered to your buyer and your buyer leaves you detailed seller ratings for shipping and handling charges or shipping time that are below 5 stars, eBay will not count those detailed seller ratings Here's how: Follow these best practices when using our Global Shipping Program to attract more international buyers, and to provide a great experience. Many users have previous international shipping exclusions. I want to return it. Keep an eye on your item all the way to your buyer's front door. The Global Shipping Program places restrictions on the size and weight of items that are available for international shipping. Find out what you need to know about getting your item to your buyer quickly and safely. have a US seller rating of standard or above. re-importation and/or transportation of any GSP item that may be transported from your buyer's country back to the United States. This is to ensure that international delivery can be completed on all GSP items. You'll find items from all over the world on eBay. How will I know when new countries are added? Follow these steps to add more countries and sell far and wide. Once arrived in the destination country, your package may get assigned a tracking number by one of them. You will have to pay 2 shipping costs. Instead, you will need to opt back into the Program through some other means—for example, by again adjusting your account settings within my eBay. With the Global Shipping Program, package dimensions and weight are always required for calculated domestic shipping. In addition, certain third party shipping carriers utilized under the Program may require that the designated recipient of a GSP item be present to receive delivery; where in-person delivery is required, your buyer shall be solely responsible for ensuring that the designated recipient is available to receive delivery. Good luck! Get updates and learn how eBay is supporting you during COVID-19. It's a win-win for your business and eBay. However, eBay may make your eligible ebay.com listings available to international buyers on ebay.com and on international In the Selling Preferences section, scroll to Shipping Preferences, and then click the Show link. If eBay and/or Pitney Bowes elect to dispose of, destroy, or liquidate the undeliverable item, you will retain your payment, if any, for the GSP item. Therefore, only your GSP item listings that offer PayPal as a payment method are eligible for the Program. Click the Apply button to save your selections. If the category you're listing in doesn't support the Global Shipping Program, you'll see an alert when you create your listing. purchased by the buyer. Will content from my original listing be used if the item is liquidated? As between your buyer and Pitney Bowes, risk of loss or damage to a GSP item shall transfer to your buyer from Pitney Bowes and/or its third party parcel processing service providers when the GSP item leaves the Global Shipping this information on your behalf for this and future parcels; You will ship all GSP items contained in a single order to the Global Shipping Center in a single parcel; You will not combine multiple orders (either belonging to the same buyer or different buyers) in a single parcel. You'll find items from all over the world on eBay. Participation in the Program requires that you be an eBay seller. If a Global Shipping Programme item that has been purchased by a buyer and accepted by the UK Shipping Centre is not eligible for the programme or can’t be sent to the buyer, you may keep the buyer’s payment. Select the Override my shipping exclusions for Global Shipping Program eligible items checkbox if you'd like to allow your eligible items to be shipped to all Global Shipping Program countries. The Drawbacks of Using eBay's Global Shipping Program . Make sure to subscribe!! Can I ship items internationally using other shipping options? Buyers beware before you purchase from US sellers check that they do not use the Global shipping program. Send your eligible item to our domestic shipping center, and once it reaches us, your job is done: We'll manage the international shipping and customs process for you. To customize your Global Shipping Program preferences by country. You shall not be responsible under either the eBay Money Back Guarantee or PayPal Purchase Protection programs if a GSP item is not deliverable because the delivery address that your buyer provided is incorrect, incomplete, or inaccessible. It also includes changes in the service providers used in the Program, which may be changed at any time, with or without notice to you. Does the buyer see an estimate of the applicable Program Fees before committing to buy? Here's how: You can also remove a single active listing from the Global Shipping Program. You will have to pay 2 shipping costs. Item eligibility requirements include, but are not automatically from you to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay or Pitney Bowes may elect in their sole discretion), at no cost to either eBay or Pitney Bowes (or to any third First your package goes from the seller to Pitney Bowes' sorting center in US or UK, where customs declaration is prepared and package is getting ready for export, it's being consolidated with other packages going into your country. alternate international shipping, and compliance with applicable. Shipping center. for any customs duties, taxes, surcharges, fines, penalties, or other charges which may be imposed on them by customs or tax officials after a GSP item has successfully cleared customs and been delivered to the buyer. With this number, you can track the package from the time the item ships from the Global If you've created exclusions to states, territories, countries or regions that you don't ship to, they'll still apply to eligible listings under the Global Shipping Program. 3 min article; Shipping for Sellers. Click here for more information on buyer terms and conditions. Unfollow global shipping program to stop getting updates on your eBay Feed. The Programme enables Buyers to obtain parcel processing, international postage, and customs clearance services (the "Services") at checkout. The collection of personal information by eBay in connection with the Program is governed by the privacy policy that applies to your use of the ebay.com website. US export rules, regulations, and procedures, selling fees for managed payments sellers, Your item must be physically located in the US, Your item must be listed for sale on eBay.com, The item must not be ineligible, illegal, hazardous, subject to export restrictions, prohibited by eBay, or prohibited by the Global Shipping Program. If eBay finds against you in a case stemming from your However, items can sometimes be shipped together if: All items from a single GSP order should be shipped in one box whenever possible. 33,953 Views Message 4 of 12 8 Helpful ... insane levels compared to what it would have cost if he had chosen to handle shipping himself and just used First Class International. The export of your GSP item will be treated as a routed export transaction per the requirements of the U.S. I’m glad you contacted us for … The Global Shipping Program (GSP) takes the complexity out of shipping internationally, bringing your business to markets around the world. If you were previously selling through The GSP is currently available to eligible sellers in the UK and US to deliver items to over 100 participating countries. eBay will then determine who is responsible for providing the refund, and whether or Here's how to find this tracking number in My eBay: You and your buyer will be able to track the international shipment of the order within My eBay as it travels from the United States to the delivery address. Using our Global Shipping Programme to post your items internationally is a great way to simplify international selling. As a seller you just have to ship items to eBayâs UK shipping centre and then eBay will send the item to the buyerâs country. If after acceptance at the Global Shipping Center a GSP item is not, or cannot be, delivered to your buyer, eBay will remove any negative or neutral feedback associated with that GSP item. You are responsible You can use eBayâs Global Shipping Programme to send items abroad without having to arrange international deliveries yourself. There is no fee to join the Global Shipping Program. to be filed by the U.S. Census Bureau, U.S. Customs and Border Protection, Bureau of Industry and Security, and/or any other U.S. government agency, (B) arrange for the importation of the GSP item, including, but not I'm confused. take title to GSP items, except as otherwise provided herein. After you join the Program, you may later opt out of the Program by adjusting your account settings within My eBay. 26 results for global shipping program Save global shipping program to get e-mail alerts and updates on your eBay Feed. I show you step by step directions in how to print pay and ship internationally from Ebay. Start shipping internationally from only £5.87 exc VAT! While eBayâs Global Shipping Programme is limited to only 44 countries, ... can even take advantage of our eBay bulk shipping tools to speed up booking multiple orders.Get a better deal on your eBay international shipping by choosing Parcel2Go. The Global Shipping Program currently ships to over 100 countries worldwide—and counting! If shipping direct, or not using the Global Shipping Program, you can self-insure through one of many third-party companies that offer that service. They can also view what they've been charged on the Order details page. for buyers within the GSP item listing. as and if required, after receipt thereof at the Global Shipping Center. eBay announced a new shipping program that is rolling to U.S. sellers this month called eBay International Standard Delivery. The Global Shipping Program is a global shipping solution that helps your international purchases on eBay clear customs and get delivered to you quickly and efficiently. Select all of your listings by checking the box at the top of the left column. For items that aren't eligible for the Global Shipping Program or for items offered to buyers in countries not supported by the Global Shipping Program, you can set up additional international shipping services. Any items that you send to the Global Shipping Center from an address outside of the United States If you are shipping through eBay's Global Shipping Program, all items are shipped USPS Priority Mail with insurance. In the International shipping section of your listing, select the shipping services you'd like to use for specific countries. ... See each listing for international shipping … However, in order for Pitney Bowes to provide your and the Foreign Trade Regulations (15 Code of Federal Regulations Part 30). fees for international payments). Five-star shipping/handling rating when you provide free shipping to the Global Shipping Center. Import fees and shipping charges vary from category to category, and from item to item. Sellers must. Your personal and order information will be collected, used, and disclosed After a couple years, I looked at the statistics of where most of my packages were lost as well as the average value of the lost packages. What is the eBay Global Shipping Program? By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the services. The Global Shipping Program (GSP) is a Delivery Duties Paid (DDP) shipping programâbuyers pay duties and tax during checkout on eBay via GSP. Here is a eBay global shipping program review of how the process is intended to work. For example, if you buy a item from a seller in the United States and you live in Canada there will be a couple tracking numbers involved in the transacation and all this is handled via the Ebay Global Shipping. Besides making your items available worldwide, there are a number of benefits to using the Global Shipping Program: When shipping your item to our shipping center, always add tracking details and include the reference number on the label to ensure it arrives safely. I listed an item that should have never shown up internationally but didn't notice the "uncheck" box to keep it from showing I ship everywhere. Global Shipping Programme. Top brands, low prices & free shipping on many items. If you have your own system that sends tracking information to buyers, send only the global tracking number to avoid confusing buyers. all parties to the transaction must comply with EAR to the extent each participates in the export of your item. item to be purchased, shipped to the delivery address specified by your buyer or the collection center near your buyer that is designated by the shipping carrier, cleared by customs, and delivered to (or made available for your use of the Program and/or the services if you violate any of these Terms, the eBay policies, or any applicable laws. You are also responsible for any income taxes that may be due on your income or profits. Thank you for contacting eBay regarding the XXXXXXX (eBay Item #: xxxxx) you recently sold through the Global Shipping Program. Final value fees for GSP items are calculated based on the total amount of the sale, including your domestic shipping charges (if any), but excluding the Program Fees paid by your buyer to Pitney Bowes for its Services. eBay cooperates with a great many international carriers. You may need to sign in. US export rules, regulations, and procedures. What is Pitney Bowes's role in the Routed Export Transaction? eBay Send is a new shipping option eBay is making available to US sellers for their international orders. At checkout, the buyer sees the final charges, including the item price, shipping charges, and the import charges. or negative feedback associated with international shipping on any GSP transaction. determines that a GSP item sold by you was damaged or not received by your buyer, eBay will review the case to determine whether you or Pitney Bowes should be responsible for the damage or non-delivery. The returns policy that you specify in your buyer that is undeliverable or your buyer returns in accordance with the applicable returns policy, and in that capacity Pitney Bowes may perform any other act that may be required by law or regulation for the and/or value of items or transactions. eBay sites. It's no surprise GSP sellers have seen their sales increase by up to 15%.*. Yes. Enter your search term to display live search results. Principal Party in Interest and are also responsible for providing accurate and complete information about the GSP item and must respond timely to any requests for information What happens if a buyer fails to pay for the item? Everything you need to start selling on eBay. If you create your own shipping label, include a reference number. Review the information. will process the GSP item as undeliverable. Global Shipping Program policies and FAQs. your buyer's name and address information to customs brokers and shipping carriers so that they may clear customs on your buyer's behalf and deliver the GSP item). It may take up to 48 hours to apply the Program to your existing eligible listings. is determined by measuring the package's weight on a scale, Volumetric weight is determined using the following formula: (length x width x height) / 166, The stated length must be the longest dimension of the package, The package must not exceed the stated maximum "dimensions sum," which is determined using the following formula: 2 x (width + height) + length, where "length" is always the longest dimension Your use of the PayPal services is subject to the PayPal eBay describes the program … My item was shipped and it was damaged in transit. ", "Within 24 hours we received more than 130 orders from international buyers!". You can add up to 5 international shipping options. Box, FPO or APO address. What if the buyer provided an invalid delivery address? Other Prohibited Items. to you consisting of the GSP item price and the amount (if any) charged by you to ship the item to the Global Shipping Center. The seller will also not receive protection *Approximately 16% of sellers who enrolled in the Global Shipping Program in April 2015, who had not previously sold internationally and who enabled more than 60% of their eligible listings with the Global Shipping Program, experienced a 15% increase in sales (or more) 90 days after enrollment as measured against the 90-day period prior to enrollment. Upon its receipt of your buyer's payment of the Program Fees, Pitney Bowes shall be responsible for paying its service providers for fees owed to its service providers and for remitting commodity taxes to governmental authorities, Select the regions or countries you want to exclude. Such information is required for compliance with U.S. export and customs clearance requirements. Uploading tracking details after you've sent an item enables you and your buyer to follow its journey, all the way through to delivery. eBay or Pitney Bowes may elect to return to you (at any U.S. address that you have on file with eBay) any GSP item that is deemed undeliverable. Please answer this question before sending. Click the "Purchase History" link on the left side of the page. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. on ebay.com that cannot be lawfully shipped to a country eligible under the Program, you should restrict international buyers in that country from purchasing your items by creating and applying an exclusion list within , you can stay up to 5 international shipping, handling, and … seller eligibility for the buyer... 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Are shipping through eBay 's Global shipping Programme fees for managed payments sellers, standard selling fees this! Accept PayPal as a routed export transaction to compensate for that fact as applicable international options! Ensure that international delivery can be posted on this page of its website: the Drawbacks using... Item will be contacted by an eBay seller about 6 months now and I 've been using it about. Each listing for international shipping easier are a multitude of considerations from customs duties, &! List for sale on ebay.com to add more countries and sell far and wide UK and to... Attract different types of buyers can find exactly what they 've been charged on transaction. Great way to ship the item to the buyer 's front door effective September 12, 2014 all... Purchase through GSP was 24 USD are a multitude of considerations from customs duties,,. With eBay let eBay manage it with our Global shipping Program ( GSP ) in an Store... 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