And if there is a difference, which term is most useful, Why is a digital shift so necessary for the modern organization? In one article, Gartner claimed that “Two-thirds of all business leaders believe that their companies must pick up the pace of digitalization to remain competitive.”. See Joanne Joliet at her Gartner Symposium/ITxpo Sessions: Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Drive Business Model Transformation? It refers to the societal effect of digitalization. Additionally, it stipulates adequate planning and design before beginning delivery and scaling efforts. If you continue to use this site we will assume that you are happy with it. See Mary Mesaglio at her Gartner Symposium/ITxpo Sessions: Gartner says ContinuousNext is the formula for success through #digitaltransformation and beyond. This is echoed by Gartner’s discovery that 4 in 10 CEOs are taking a digital-first approach to business change. DevOps to NoOps - Digital Transformation is not just about technology, 80% is culture - a CTO perspective Analyst Report Best in Class APM: Download the Gartner APM Magic Quadrant Though data and analytics fuel massive success and productivity gains, Gartner claims that fewer than 50% of documented corporate strategies mention data and analytics as “fundamental components for delivering enterprise value.” Given that leading organizations in any industry use data to gain a competitive edge, Gartner expects this number to rise to 90% by 2022. To successfully transform, organizations need the right skills. Despite speaking of digital transformation, none of them are technological On the occasion of the recent conference for executives in the IT sector, Gartner points out six barriers in the adaptation of any business to the digital model. Organizations should shift to a product-centric application delivery model for digital transformation. Get your Free Digital Adoption Certificate We use cookies to ensure that we give you the best experience on our website. Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Lastly, transformation supported by a digital business technology platform (which is centered on a core of intelligence and inextricably linked to IT systems), partner ecosystems, customer platforms and the Internet of Things position retailers for scalable success. Hack, Nudge, Prod: Fighting Transformation Fatigue (Orlando, FL; Barcelona, Spain; Tokyo, Japan) IT infrastructure is evolving from on-premises applications to a blend of workloads sourced both internally and externally. Naturally, therefore, digital transformation is one of their main areas of research. Personally, I would most likely select Gartner’s definition for digital transformation as it is the most concise: “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model.” The right digital metric can influence decision-making and improve the outcomes of digital initiatives. Rewriting the Retail Organization Structure for Digital Business (Orlando, FL). Gartner explained: ‘When organisations start a digital transformation journey, they often find that traditional project methods are not suitable for the uncertainties of a transformative business model. You should not look for a standard KPI list to use for your digital transformation. But today, and you would be hard-pressed to find a technology conference where the buzzword wasn’t featured prominently. “But it’s not just IT jobs,” Caminos said. Digital transformation vs. digital shift – is there a difference between the two terms? Demonstrate knowledge of new technologies. A wonderful team of Digital Adoption, Digital Transformation & Change Management Experts. The way we work and live has changed. Home » Digital Transformation » Gartner Digital Transformation 101: Research, Perspectives, Services, and More. The key is to know what you’re transforming into. Gartner has long been a proponent of digital transformation. Retail clients who are transforming from multichannel to unified commerce leverage the Gartner digital business framework to ensure alignment between their vision and strategy. Lastly, digital transformation is the impact caused by the process of digitalisation. They focus heavily on digital transformation – best practices, its implications, the future of digital transformation, and more. The future is CI CD (continuous integration, continuous delivery) — smaller, more frequent releases that contribute less value individually but together, over time, create more value for all of their stakeholders from citizens and customers to firms and their suppliers. Seize this opportunity for digital business acceleration. Digital dexterity should be enabled throughout the organization. The global disruptions that began in 2020 have dramatically influenced the workplace. Keep pace with the latest issues that impact business. How to Create Digital KPIs That Work (Gold Coast, Australia) This time it looks different— its most common application, according to the Gartner CIO Survey, is for fraud detection, customer experience enhancement and process optimization. What Is Digital Transformation? According to Gartner, choose 5 to 9 metrics that matter. And Adobe was recently recognized as a market Leader in the latest 2020 Gartner Magic Quadrant for Digital Commerce report — a must-read for any digital commerce leader. We also know it has suffered a number of “AI winters” in its 62 years. For Gartner, digital transformation is one of their primary fields of expertise. Your peers should be saying roughly what you just said, even if they’re using different words. This organizational structure revolves around customer problems, is cross-functional, and more adaptable. CIOs and IT can “incubate” talent and model digital dexterity, helping it spread throughout a company. Amazon, a perfect change management case study, altered the face of retail through its powerful vision and relentless experimentation. In one study, they found that digital adoption solutions can boost productivity, save time and money, improve user experiences, and more. To successfully transform, organizations should enable specific technical areas such as cloud computing, data management, the customer experience, infrastructure, and so on. Gartner has identified a looming talent gap for key technology skills in artificial intelligence, digital security and the Internet of Things. Gartner research delineates eight ways to categorize digital transformation activities that benefit your current business model, and six ways to benefit entirely new business models. Leading IT and application leaders know the key factors to... Get actionable advice in 60 minutes from the world's most respected experts. Top 8 trends shaping digital transformation in 2021 Research from Salesforce MuleSoft and third-party findings highlight some of the top 2021 trends facing CIOs, IT … Data and analytics competency is a must. Executing a digital transformation strategy is more than just buying new technology According to Gartner, 68% of top performing companies say they have Bimodal IT vs. 17% for trailing performers. For example, in manufacturing, we’ve seen the Toyota Production System and flexible manufacturing, and latterly 3D printing. Better Together — Expand Your Retail Ecosystems through Unlikely Collaboration and M&A (Orlando, FL; Barcelona, Spain) Clarifying purpose and embracing a growth mindset to move forward despite the inevitable uncertainty. Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance, says … The future is smarter. The CIO’s Role in Redesigning the Enterprise to Scale Digital Innovation (Orlando, FL; Barcelona, Spain) 2019 CIO Agenda: Driving Business Model Transformation (Orlando, FL; Gold Coast, Australia; Barcelona, Spain; Goa, India) Digital measurements matter. Moving beyond “data competency.” In the future, Gartner predicts that to stay relevant, big data must become a centerpiece of enterprise strategy. Digital transformation is urgent. What is Digital Transformation? Culture is not created or changed overnight; strong leadership, clearly defined roles and active functions to inspire, communicate and guide the organization through the transformation is imperative for success. The workforce should be future-proofed to stay relevant. Digital transformation, innovation and growth is accelerated by automation Organizations are using automation to drive operational efficiency, improve business processes and … Others are taking digital “to the core of their enterprise model.” However, Gartner says that because transformation requires “commitment, leadership, strategy, technology, innovation and importantly, money,” funding is a concern. Digital transformation is no longer what it was. The traditional IT operating budget is insufficient to fund digital transformation, according to one Gartner survey. Not doing “radio on TV.” Breaking free of limiting beliefs such as traditional industry boundaries or a narrow scope of the customer journey that reinforces incrementalism. It refers to the societal effect of digitalization. Capabilities will be determined by an organization’s practices and mindsets, which are magnified by technology. Gartner identifies five imperatives for CIOs to drive and enable digital transformation: digital twin, privacy, culture, augmented intelligence and product management. In computing we’ve seen XaaS, cloud and supplier ecosystems. Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create … This is what I call the “Quick and Dirty Transformation Test for Executives.” All great digital transformations start here. How to Report Risk and Security to Your Board of Directors (Tokyo, Japan). Back to our receipt example, with digitalization, a Finance Clerk doesn’t need to use their data entry skills as much as with the analog version of the same process. Digitalization according to Gartner end 2013 – more or less a synonym of digital transformation – source Gartner (PDF opens) A third meaning of digitalization goes beyond business and refers to the ongoing adoption of digital technologies across all possible societal and human activities. By selecting the right partners, enterprises can create infrastructures that can adapt quickly to new delivery models (e.g., cross connects to exchange hubs) and that can implement application-specific cloud services quickly while minimizing network complexity. This will help it bloom organically across the organization, generating inventive ideas. If You Really Want to Succeed at Innovation, Define Failure Not Success (Barcelona, Spain; Tokyo, Japan). Digital business education. We have already seen asset-heavy industries and asset-heavy IT looking for ways to make the assets they must have for competitive or regulatory reasons become redeployable as environmental dynamics dictate. You should be able to tell me — in under two minutes — what you’re transforming into and why, using no corporate speak (this is hard), in a way that is clear and motivating to the frontline. First and foremost, it pays to understand how customer expectations have changed, what is driving, What is the best way to streamline and maximize digital adoption through COVID-19? Ask the Analyst: Digital Business Crash Course (Gold Coast, Australia), Mandatory Skills to Sustain Application Delivery in 2021, Adapt Business Applications to Deliver Agility and Innovation, Key Strategies for Cost Optimization in Application Design and Development. Gartner points out six barriers in the adaptation of any business to the digital model. Digital transformation involves using digital technologies to remake a process to become more efficient or effective. Good metrics are leading indicators with a defensible causal relationship to business processes and desired business outcomes. Get your transformation metrics right and improve your ability to succeed and describe that success to your key stakeholders. Retail Scenarios for 2025 and Beyond (Orlando, FL). Gartner analysts share why continuous innovation, metrics, and digital business education are the keys to digital transformation, 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 10 Strategic Predictions for 2021 and Beyond. “There’s been a 60% growth in technology skills required for non-IT roles over the past four years.” We have listed a few key takeaways below: Digital transformation is “the process of exploiting digital technologies and supporting capabilities to create a robust new business model.” Jorge Lopez, research VP at Gartner, says that the most successful digital transformations have a high level business industry vision aimed at changing their very industry. Use your seat at the executive management table to demonstrate knowledge of new technologies and how they can support digital business use cases. Gartner Glossary Digital Transformation Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models. Build your organization’s data and analytics competency for digital transformation success. We believe that the report looks at only the top commerce offerings in the market, and does a great job highlighting which strengths helped position Adobe as a Leader. When continuous learning is the norm, employees must stay digitally skilled in order to remain productive. Ahead of Gartner Symposium/ITxpo 2018, Smarter with Gartner reached out to analysts what CIOs must focus on for digital success. See Paul Proctor at his Gartner Symposium/ITxpo Sessions: Stop looking for a list everyone else is using, because done properly, someone else’s list won’t apply to your transformation. Note that this list is hardly comprehensive. Gartner Digital Transformation 101: Research, Perspectives, Services, and More, Digital Transformation vs. Digital Shift: Why the Difference Matters, The Digital Shift Imperative: Transform or Fall Behind, How to Accelerate the Shift to Digital Channels: 3 Tips, How to Adapt to Changing Customer Expectations During COVID-19, 5 Tips to Help Ensure Full Digital Adoption Through COVID-19, 3 Ways to Improve Technology Acceptance in the Enterprise, Tips for Creating a Technology Acceptance Model Questionnaire, Digital Adoption Specialist 101: A Complete Job Profile, 5 Ways to Boost Digital Adoption Rates in the Workplace. See Robert Hetu at his Gartner Symposium/ITxpo Session: Essentially IT transitions from a provider of iron to a provider of services. Gartner Glossary Digital Business Transformation Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model. Gartner has plenty of research, ideas, and insights on digital transformation. Use education to improve readiness and drive change management across IT to ensure employees understand their role in shepherding digital business transformation. Efficiency and productivity benefits could then be felt across a company, instead of being restricted to a single department. Digital adoption solutions can greatly accelerate digital adoption and transformation efforts. You need a roadmap to digitally transform your enterprise in a scalable, thoughtful way. At some point soon, AI will combine with CI CD so machines will start to write machines. The concept of global infrastructure delivery is a design model that enables I&O leaders to plan the best combinations of attributes to ensure flexible and effective infrastructure delivery, wherever the resource is needed. The reason for this is that most businesses see digital transformation as an opportunity for additional revenue – not saving money. Last week’s Gartner Symposium in Barcelona was no different. From in-depth surveys to marketplace research, they continually collect data on digital transformation, monitor current trends, and make predictions. Move beyond digital transformation to “ContinuousNext.” In Gartner’s 2018 annual symposium, they even suggested that organizations move past digital transformation to what it dubbed “ContinuousNext.” In the coming years, claimed Gartner’s Mike Harris, five themes would dominate the coming years: culture, privacy, digital product management, augmented intelligence, and digital twins. Gartner states “Digital transformation can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.” In general, it refers to the use of digital technology to materially evolve or create new business processes. デジタル化とは、基本的に、コンピュータがそのような情報を保存、処理、および送信できるように、アナログ情報を取得してバイナリ形式にエンコードするプロセスのことです。 Gartnerは、デジタル化について非常に単純な定義を持っています。「デジタル化は、アナログからデジタルへの変化のプロセスです」。手書きまたはタイプライティングされたテキストをデジタル形式に変換したり、VHSテープからのLPまたはビデオからの音楽をmp3やmpegなどのデジタル形式に変換するなど、デジタル化の例 … Get the Report * Gartner “Critical Capabilities for Digital Experience Platforms” by Irina Guseva, Gene Phifer, Mike Lowndes, 3 February 2020. This confers resilience on firms, enabling them to sail unscathed through economic and political turmoil that sinks their competitors. Scale-flexible, durable enterprises will come to dominate as their less dynamic competitors are killed off in the next downturn. Your Data Center Is Dead: Creating the Next Generation Infrastructure (Barcelona, Spain). They discover a need to adopt agile methods and to treat the results as products, since they will be used by external customers.’ In a 2018 survey, only 40% of those surveyed said product-centric models drove their work, but Gartner predicts that this number will rise to 80% by 2022. What is the secret of a successful transformation? In this article, we will explore everything related to Gartner and digital transformation, including: Let’s start by understanding what Gartner has to do with digital transformation in the first place. Amazon, a perfect change management case study, Gartner’s research on digital transformation. As the hype around digital transformation continues to persist, the terms ‘digitization’ and ‘digitalization’ join the fray, increasing the level of hype while adding confusion. They focus heavily on digital transformation – best practices, its implications, the future of digital transformation, and more. For years, they have been urging businesses to transform now … before it is too late. This can encompass a range of initiatives, including IT modernization via cloud computing or the development of new digital business models. We know AI is rapidly growing in adoption. The future is more scale-flexible. These metrics should have a causal relationship to a business outcome, address a specific audience, be understandable to everyone, and drive action when they fall into the red. Most of us recognize that digital disruption and change are widespread in today’s business, What is business friction and how much money does it cost companies each day? In one guide to digital transformation, Gartner released 10 planning guide topics that they feel are pivotal for driving successful digital transformation. Continuous integration, good data and metrics and knowing what you’re transforming into should be top priorities for CIOs looking for successful digital transformation. This can involve approaches such as digital adoption solutions, employee training, optimized user onboarding, and more. See David Cappuccio at his Gartner Symposium/ITxpo Sessions: © 2020 Gartner, Inc. and/or its affiliates. At Gartner, we have categorised digital business Initiatives around two definitions: digital business transformation and digital business optimisation. The Gartner document also covered its viewpoint about KPIs. The economy has been moving towards digital for, How can companies adapt to changing customer expectations during COVID-19? How to Report Risk and Security to Your Board of Directors (Orlando, FL) To learn more about how Gartner views the DXP market, please request your complimentary copy of the 2020 Gartner Magic Quadrant for Digital Experience Platforms. Digital transformation is a neat term at explaining a doctrine of modernising older IT infrastructure but it goes well beyond simply adopting technology; it is a shift in corporate culture as well. Managing the Risk of Artificial Intelligence (Orlando, FL) The days of long-term development of transformation strategies and their slow, careful implementation are a … It will no longer become a resource for supporting decision-making – it will become embedded and exploited throughout the organization. Digital transformation requires additional investment. See Graham Waller at his Gartner Symposium/ITxpo Sessions: All rights reserved. Provide the right level of knowledge and support. Gartner defines digital transformation as a shift from legacy models to higher-tech online systems. Ask the Analyst: The 2019 CIO Agenda — Driving Business Model Transformation (Gold Coast, Australia; Barcelona, Spain). Read the 5 imperatives for #ContinuousNext from our Opening Keynote at #GartnerSYM in Toronto, taking place June 3-6. https://t.co/FdOrnlvleF #IT #CIO @Gartner_SYM @Gartner_IT. How to Scale Innovation Beyond Pretty Prototypes (Orlando, FL) See Andy Rowsell-Jones at his Gartner Symposium/ITxpo Sessions: Gartner research delineates eight ways to categorize digital transformation activities that benefit your current business model, and six ways to benefit entirely new business models. To date, what many of us have prioritized is actually to digitally “modernize.” Now it’s time to truly digitally “transform.” I believe that Data 4.0 is the soul of digital transformation: the intelligent and automated data fabric that will Digital adoption solutions – Gartner’s term for digital adoption platforms (DAPs) – have been recognized by Gartner as a valuable tool for boosting performance. was no different. In this article, we’ll learn what business friction is, how it, In 2020, it became clear to many companies that they must accelerate the shift to digital channels. These categorizations help guide a balanced approach to transformation that influences priorities and investments and creates a defensible narrative for your executives, your board and your shareholders. Knowing what you are transforming into. Lead the advanced analytics progression. Digital transformation is about bringing together people, data, and processes—disrupting technology to transform your company and create value for your customers. 2019 Top 10 Trends and Technologies Impacting I&O (Orlando, FL) Digital Transformation Becomes a Must Last, whereas digital transformation may once have been just a buzzword in some (lagging) boardrooms in 2017, … Anyone interested in digital transformation, therefore, should pay close attention to what the organization has to say on the subject. (Orlando; FL; Goa, India) Digital Adoption, Gartner, Research For Gartner, digital transformation is one of their primary fields of expertise. The key to a successful digital transformation is good metrics to drive effective decision making. These categorizations help guide a balanced approach to transformation that influences priorities and investments and creates a defensible narrative for your executives, your board and your shareholders. The best place to learn more is by directly visiting their website or following them on social media. Culture is the greatest barrier to scaling digital transformation, as reflected in the Gartner 2018 CIO Survey. In 2013, the term “digital transformation” was rare. Good digital transformation metrics aren’t rocket science, but many organizations struggle because they are all over the map. The best place to learn more is by directly visiting their website or following them social... 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