If that doesn't work, let me know. The microphone is usually located at the … Press question mark to learn the rest of the keyboard shortcuts. Maybe it did a software update over night or something. Only button working is to power off the TV. Here are two ways to reset your box. If you have questions about your services, we're here to answer them. The new Xfinity remote with voice control lets viewers search for networks, shows and movies; set DVR recordings; get recommendations; navigate Xfinity On Demand and more. Cause of Xfinity Remote Not Working. Then you'll have to re pair it so you don't have to directly point it at the box every time Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. If playback doesn't begin shortly, try restarting your device. Voice command not working? Be sure to point the remote at your equipment during setup. IPhone app also. * advice Then try pointing the remote directly at the box to use it. Are you holding down the mic button? You're signed out. Here are some of them listed below: Check for Remote Program Reset Xfinity Remote XR2 to Fix Remote Not Working Sometimes, most remote controls develop strange behaviors which need a hard reset to clear up. Press and hold Xfinity and Info (i) buttons together for 5 seconds until the LED turns GREEN. Reset My Password. Also, you can try the “Xfinity My Account” app to reset the box. I'm not doing anything different but all of a sudden it is responding...well thanks for the idea's though! Speak directly into the microphone on the remote control. * technical support Having problems with your remote control? You can do that by pressing and holding the “reset” button on it; for 5 seconds. Learn how to troubleshoot remote control buttons that don't work. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … I did the set-up and everything seems to work fine except for the voice part. For people with visual disabilities, the X1 Voice Remote, combined with the Talking Guide, eliminates barriers to enjoying their favorite content. New comments cannot be posted and votes cannot be cast. If you have questions regarding why this post was closed, please reach out to the moderators. Xfinity voice remote not functioning correctly. Where is the Xfinity Connect Voice “Settings and Preferences” page? VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. As the code is entered, the remote light will blink on each digit entered. Follow the TV on-screen instructions to enter the 3-digit code that appears. Technician's Assistant: Anything else you want the TV expert to know before I connect you? Usually the device … Share. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. Thanks for the input. Light works in red and green but very dim. Then try pointing the remote directly at the box to use it. ** Set Up My Remote. Cookies help us deliver our Services. Buttons not able to change channels. Up Next. Reset your password to get back into your favorite Xfinity sites and apps. Press J to jump to the feed. To open the settings and preferences page, click on the gear icon in the upper-right of the Xfinity Connect Voice screen, then select settings. Follow the instructions to pair your Remote for Voice Control. Comcast today announced the consumer launch of its new remote control that allows customers to navigate tens of thousands of shows and movies on the X1 platform with their voice. Go into the settings on your X1 box and click remote settings, is it saying that your batteries are at 100%? In my opinion, the X1 Voice control app works a lot better than the new remote. Need to pair with another box? Follow the instructions to pair your Remote for Voice Control. I have an extra Comcast remote (silver, red OK button – 1067cbc4-00040rc134303) and I am trying to reprogram it to work with my DVR, a Cisco RNG 200 / Scientific-Atlantic Explorer 8500 (although the face of the DVR looks like an 8300 but label on bottom indicates 8500). level 2. The Status LED on the Xfinity remote indicates different status conditions. By using our Services or clicking I agree, you agree to our use of cookies. Unlike most remotes, the Comcast X1 has voice capabilities. You can use a few simple commands to get the most out of your new remote. Welcome to the Xfinity community! If that won't work, hold the setup button until the light turns green then hit 9, 8, 7. Info. Show My Channels. Learn some tricks for resolving the most common issues with these steps. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11). Solved. Also make sure you do the long reset on the app, not the short. Press J to jump to the feed. Anyone have any ideas? 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. On various researches and investigations from the users, we have found out some of the common cause of Xfinity remote not working. Tap to unmute. The settings on Xfinity Connect Voice include: If all the above methods are not working, then you can try resetting your Xfinity box. I got the new X1 Voice Remote yesterday. There can be a chance of the remote and device (box) not communicating well. Try holding “setup” until the light on the remote turns green then press 9-8-7. Press question mark to learn the rest of the keyboard shortcuts. we thought it was just a bad remote. This post is now closed. If playback doesn't begin shortly, try restarting your device. Can't get there. Discover which Comcast channels are available where you live. In this article, we are going to discuss the causes of Xfinity remote problems as well as its solution in detail. Then the vol stopped working. I would unpair the remote (have to Google it, I'm on mobile atm), then go to the My Account App and tell it that your box is acting up so it reboots it and when that's done try re-pairing the XR11. Be sure to point the remote at your equipment during setup. That’ll default it. Watch later. Cancel. Once you are on the settings and preferences page, click on the voice button to begin. If this occurs, here is how you can quickly resolve your Xfinity remote volume not working issue. Pair Your Remote. Press the Xfinity button. While the TV is on, press and hold the xfinity and Mute buttons on the remote together for five seconds until the remote light at the top changes from red to green. It's Comcraptic! So in this post, we show you how to reset Xfinity remote XR2 back to its factory default state. Get the most out of Xfinity from Comcast by signing in to your account. Weird but it works tonight. Xfinity Remote Volume Not Working There may be instances where all the buttons on your controller work except for the volume button. The vol & on / off worked with the old comcast remote until 1-mos or so ago. Troubleshoot Remote Buttons: When power or sensor signal issues aren't the cause, user error … It seems to be down nation wide. Determine if something has blocked or decreased your remote's infrared signal. SgtBaxter. Autoplay is paused. * or just to vent about how shitty and monopolistic Comcast is! We just got the new Xfinity X1 yesterday and can't get the volume or on / off to work with the new remote. Copy link. I guess it could have came with a broken microphone. My box has one button with a blue ring around- for power. The remote pairing guide helps you configure your remote controls to your TV and audio equipment. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. If that won't work, hold the setup button until the light turns green then hit 9, 8, 7. Update: see comments. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. I've tried all of the sample commands and they do nothing. Shopping. Xfinity Voice Remote Troubleshooting. Our community is your official source on Reddit for help with Xfinity services. Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. And the Voice Remote makes it even easier for Spanish speakers to find what they’re looking for using their native language. If the LED does not flash at all, replace the batteries and try again. Follow the TV on-screen instructions to enter the 3-digit code that appears. It acts like it isn't picking up my voice at all. Yes i have an X1 with DVR. Comcast. Press and hold SETUP until the LED turns GREEN. Try popping the batteries out and back in. Try popping the batteries out and back in. If you have problems with your services, our experts are here to solve them. Up Next. Enter the first five-digit code listed for the TV manufacturer. I am holding it down. Tap to unmute. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Then you'll have to re pair it so you don't have to directly point it at the box every time, This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Remote Control Buttons Don't Work - Troubleshooting Troubleshoot Unresponsive Remote Buttons. Push your Microphone button to tell your remote to listen to you. Should you experience further issues, please create a new post. However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. You can post for: It brings up the listening box on the TV and all but just doesn't do anything as if I wasn't saying anything. Your Channel Lineup. If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. New batteries. Info ( i ) Buttons together for 5 seconds until the light on app. N'T begin shortly, try restarting your device Troubleshoot Unresponsive remote Buttons your Xfinity box fine except for Voice! This occurs, here is how you can try resetting your Xfinity box of! Also make sure you do the long reset on the settings on your xfinity voice remote not working. Each digit entered some of them listed below: Check for remote Program Tap to unmute looking for using native... 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