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How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly. I am also including one for "Battery Does not Power Notebook or Hold a Charge" clilck here. Not enough, and the CPU simply wont be able to dissipate enough heat. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again. Since (from reading the previous posts) the problem is probably motherboard related I found a work around:1) Hold down the power button until goes off2) hold down the f2 button3) press the power buttonThe system boots up fine every time on this laptop. If the unit still shuts down after 3 seconds, it's a motherboard problem. I know desktops will still boot with bad cmos battery. Check the cables, clean your monitor, and take steps to keep it cool. I took the whole laptop apart and tried fixing the thermo paste that seemed to have not been in contact with the chip anymore and reapplied it. Sometimes it will stay on for 2 seconds, etc then shutoff. The opinions expressed above are the personal opinions of the authors, not of HP. I just started using my laptop after a few days and when I first tried to start it, it only started for a few seconds then shut off, I removed the main battery, put it back in, and it started fine, I just came back to it after about an hour and it was completely off, and unlplugged, it didn't die because it had a full battery when I left, I tried to turn it on and it did the same thing as it did the first time, only now it refused to work no matter what I do, I'm not what so ever educated in laptop parts so I honestly have no idea what to do about this, and I really don't want to replace my laptop seeing as I'm not in the best of money situations. If you are sure that the battery isnt the issue, then the next thing to move on to is the power adapter. The power supply tends to cause more problems than any other piece of hardware and is very often the cause of a computer turning off by itself. Replace your AC power (not battery) and turn the computer on. I tried to Hard reboot (pre. Then send it back to the manufacturer for a battery replacement. Select the Quick Test to perform a quick check of the hardware. The opinions expressed above are the personal opinions of the authors, not of HP. Resetting your computer forces the system to clear and reestablish the software connections between the BIOS and the hardware. Solution 1. Remove the battery and AC cord. It isn't a step to skip if your computer is still shutting off by itself after following the steps above. I will share you few details through a private message about the service options dedicated to your laptop. Didn't find what you were looking for? If the computer is not shutting off is BIOS then I recommend you follow the steps in the below article and check if it helps. Solved Options Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. *Although I am an HP employee, I am speaking for myself and not for HP. Follow the standards first: 1) Pull the battery and try booting with the AC power supply 2) Pull the hard drive and try rebooting 3) uninstall and reinstall the memory (this is what worked for me, to my great delight) Steve Was this reply helpful? The opinions expressed above are the personal opinions of the authors, not of HP. As you mentioned you are unable to boot into BIOS or system diagnostics on your PC. The opinions expressed above are the personal opinions of the authors, not of HP. If your power button has started to stick, or the button mechanism just isnt as tactile as the first day you got it. Reseat everything inside your computer. The next most likely candidate is a computer virus. Test the power button on the front of your computer's case. by If you have a spare power adapter, or a friends one lying around then check your laptop with that. To best combat this your going to want to install an anti virus as soon as possible. I've searched online about my motherboard and I saw similar motherboards that looks exactly like this board. 08-17-2017 No BIOS, No Screen Display, nothing. https://support.hp.com/in-en/document/c05336130. I understand that your computer will not power on, or it powers on and back off again. I tried to Hard reboot (pre. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. I also made no changes either.. .I will try your reset and see what happens. This reset will not do anything but do a Hard reset on the machine. Or is it motherboard related? By using this site, you accept the . After the power is completely off, turn on your PC to see if it will boot normally. Restart the computer and verify if it works. For a better experience, please enable JavaScript in your browser before proceeding. The LED lights on the laptop light up, but once this is done, the laptop just runs for 5 seconds and it automatically shuts off again. >Are there any motherboardswhich will fit this case? Ask the community. Run HP PC Hardware Diagnostics (UEFI): Use the following steps to open the HP PC Hardware Diagnostics (UEFI) to the main menu. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Be sure to get a "face-plate" that is compatible with the external ports on the replacement motherboard. If the power button is shorting out or even just sticking to the case, it might be the reason your computer is turning off by itself. 05:27 PM - last edited on By using this site, you accept the . Unplug the power 3. Normally the issue of why your laptop starts up and suddenly shuts down is either hardware or software related, as most computer problems are. The opinions expressed above are the personal opinions of the authors, not of HP. Use the " Get Help Now " option at the bottom right to chat with a Dell I also have a z420 so I'm familiar with the machine. If the input voltage for the power supply doesn't match the correct setting for your country, your computer might not stay powered on. See Updating Drivers and Software with Windows Update (Windows 10, and Using HP Support Assistant (Windows 10, 8, 7) for more information. It could be that some debris might be stuck within the button, and is causing it to either stick or short out. The opinions expressed above are the personal opinions of the authors, not of HP. If the input voltage for the power supply does not match the correct settings for your country, your computer might not stay powered on. Thanks^^ but I tried the link and it didn't workit kept doing the same thing. Plug in the battery firstthen the power cord. Re: Dell Laptop powers up then shuts down Just an additional thought. Plug in the battery firstthen the power cord. But I havne't decided yet. I understand when you power on the laptop the laptop shuts down automatically andthe caps lockblinks one time repeatedly. Test your PC using a Power On Self Test card. When your laptop shuts down almost immediately after you turn it on, it can mean a lot of things that might be wrong. Process of elimination basically. By using this site, you accept the. Solved! I have an HP pavilion dv7 and when I press the power button it will turn on and I can hear the fan for about a second and then it will shut off. Check for causes of electrical shorts inside your computer. Because there are several reasons that your PC might be shutting off by itself during the boot process, you must step through a logical troubleshooting process like the one we've described below. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Learn more Start by opening up your laptop, and examining the physical conditions of the internals. Disconnected all components, speakers, trackpad, HDD, only keyboard, fan, and motherboard itself were the only connected ones to power on. by Press and hold down the power button for thirty seconds to drain any excess static power. Solved! Re: Dell Laptop powers up then shuts down Just an additional thought. If all else fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof. Remove and reattach all wires within the system to see if that fixes the issue. Replace each piece of essential hardware in your computer with a "known good" identical or equivalent spare piece of hardware, one component at a time, to determine which part of the hardware is causing your computer to shut off automatically. 08:39 PM I have the same kind of problem, my laptop (hp 2230s) shuts off before loading Windows or hardly after the logo appears, sometimes immediately after I switch it on (not always the same). If this doesnt solve the issue, the next thing to check is your CPUs thermal paste. Reseating will reestablish all the connections inside your computer, which may have wiggled loose over time. What could this be? I'm in school and a laptop is relevant. Please help! How to Troubleshoot and Fix a DLL Issue Caused by a Hardware Problem, How to Fix a Computer That Won't Start in Safe Mode, How to Fix a Computer That Turns on but Displays Nothing, How to Check for Electrical Shorts in a PC, How to Fix Stopping, Freezing, and Reboot Issues During the POST, How to Fix It When Windows 11 Won't Shut Down, How to Manually Test a Power Supply With a Multimeter, How to Fix Problems Caused by Windows Updates, How to Use a Power Supply Tester to Test a PSU, How to Fix Problems During the Windows Login Process. 04-19-2013 Given that the current case is shaped for a "micro-ATX" motherboad, and its matching "face-plate", your replacement motherboard with its face-plate should not need to be modified. Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the Nevertheless were going to guide you through on how to diagnose these common issues, and ways to fix them if possible! Didn't open or use it until mid last year (currently still has protective plastic on it along with all stickers, etc.) Sometimes a burn out motherboard, or a dead CPU, or even simply a loose/damaged wire could be causing your laptop to shut down. Test the power button on the front of your computer's case. Examine all the wires within your laptop as well to see if they have any signs of damage. What causes a laptop to turn on and then turn off again. If you end up replacing the PSU, keep the computer plugged in for at least five minutes before you try powering it on. OscarFuentes. If the input voltage for the power supply does not match the correct settings for your country, your computer might not stay powered on. Remove the bottom access cover/covers of your laptop. You wrote that the 'GPU' fan is not spinning. And here are a few steps in the links below: Use the following steps to open the HP PC Hardware Diagnostics (UEFI) to the main menu. By using this site, you accept the. Click on Start button. Press and hold down the power button for thirty seconds to drain any excess static power. 02-21-2017 Same location of the connectors, same 3 usb ports, same everything, but intended for a laptop model higher or lower than my model so I'm still wondering if it's compatible, though not intended model. What causes a laptop to turn on and then turn off again. If the power button is shorting out or even just sticking to the case, it might be the reason your computer is turning off by itself. There's little chance that either one is the cause of this problem, but we shouldn't overlook them while we're reseating everything else. The point of the face-plate is to block air-flow from going "around" the external ports, so that the air-flow inside the case is "optimal" -- one "entry" point for cool air, and one or two "exhaust" points for warm air. Remove and reseat your RAM modules.