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Sprint cannot make exceptions to this policy. Convergent Outsourcing is not a scam. This piece of federal legislation prevents debt collectors from harassing customers to pay. A link has directed you to this review. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. I asked if she was sure and she said yes. I was able to settle account for $500, which is a victory as the original amount was $1083. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. They are offering me a 50% settlement offer of, $806.93. Sorry to hear. Check your credit report 30 days after you make your first payment. I don't believe that I owe what Sprint claims that I owe. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. If so how did you proceed? The phone number (mine) is unlisted, private. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Thank you, you have successfully subscribed to our newsletter! Do I need to get them to prove what I owe? Least it wont be counted as owed any longer and can age off in time. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: They also collect medical debts. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. One of our team members will walk you through the payment process and answer any questions you may have. Corporate Advocacy Program: How to repair your business reputation. Learn more about obtaining detailed information about your account over the phone. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Work with Sprint directly if they still own the debt. We also do not buy debts - the debt that you may owe is still owned by the original creditor. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Convergent Outsourcing does not buy or own your debt. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. The original creditor is Sprint (cell phone company). North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Copyright 2022 Consumers Unified LLC. I also called convergent and they only collecting on sprint behalf. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Unfortunately, you cannot get your account number online at this time. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. Learn more. ConsumerAffairs is not a government agency. These notices included your right to dispute the balance owed. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . As of April 1st, 2020, Sprint is now part of T-Mobile! Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. (Sales might work too, you just want someone who can take your payment). If you have a valid email address on file with us, you will receive a password-protected receipt via email. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". After I paid, I they say I don't have acc. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Unsubscribe easily. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Unsubscribe easily. I decided to call Sprint today. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Create an account to follow your favorite communities and start taking part in conversations. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. Do you owe Convergent Outsourcing money? As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. If they agree that the entry is inaccurate, theyll remove it from your credit report. This is the best way to manage and repair your business reputation. The records of Verizon Wireless show that your balance of $38.63 is due in full. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. If they say no, you can still try further. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Therefore, its important to request debt verification ASAP. Sent collection notice for a bill with a wireless provider I have never used. He said he was looking for Teresa **. Maryland Residents: This agency is licensed as NMLS ID # 930053. I will keep you posted on how/if it gets reported this month and going forward. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Companies across the United States contact us to help them recover debts. One of our team members will walk you through the payment process and answer any questions you may have. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Create an account to follow your favorite communities and start taking part in conversations. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. My tertiary goal is to pay as little as possible. I received a collection letter that I owed T-Mobile 166.80. Can I get some insider knowledge or feedback? She said to give them a call and try to settle for less with them. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Convergent Outsourcing Sprint bill . Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. FTC's website on credit. Copyright 1997-2023 Ripoff Report. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Thank you for visiting Convergent Outsourcing to make a payment on your account. Further information is available in our FICO Data Privacy Policy. How do I get them to delete their reporting. If you have an account with us, we're here to help! I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I haven't heard of them turning anyone away on chat???? A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. How does that work ? If that happens then show proof your payment was to Sorint direct and it would be deleted. We sincerely hope this represents a satisfactory resolution to your concerns. If you weren't paying on it then it went to collections. he said this was a bill collection agency. SCAM! So I called the number listed he ask for last 4 of my SS# and address. Rude! I was told I owed Cox communications 200 dollars from over 5 years ago. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. At this time, we can only discuss payment plans over the phone. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. ". they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Dorado, PR 00646, Metro Office Park Like it or not. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Convergent Outsourcing was the most recent CA to report on this debt. Join our community, read the PF Wiki, and get on top of your finances! I'd only worry if they fail to indicate that you paid the debt. Read More . I called Dish to confirm this and they said they have no record of a debt. So from what I am seeing, either way, Convergent can legally have it on your report. Re: Sprint sent account to collections, Convergent Outsourcing. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Its location on this page may change next time you visit. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. It depends on how much they gave access to their system to Convergent. So, I called the number, and got on the phone with an agent. Balance due is 1700. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. All business will get complaints. This outsourcing the initial collections is not that uncommon. Just updating my progress with Convergent. Convergent Outsourcing's other names They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. The only advice I can offer you is not to feed into their urgency. It took a few people and tries but they are finally deleting. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. Learn more about Convergent Outsourcing or view your account with us online. Convergent Outsourcing can only contact you under the specifications of the FDCPA. Look at all the reviews. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Enjoy reading our tips and recommendations. If you would like to make payment online instead of over the phone, you may do so on our website. Further dinging score. It was gone off my reports within 2-3 days. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Learn more about how we make money. They stated update will occur. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. He confirmed that after paying CO, Sprint would delete the account from my CRs. . Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. General statment of, "according to sprints policy we cannot delete it. It may not be copied without the written permission of Ripoff Report. 2 years later they are contacting me saying I owe them money. They are billing me for something I've never had from them. Of course, things are a little different now after the pandemic. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Just wanted to share. She will most likely say she will check with another department and get back to you. We sent you several validation notices. If this is the case, consider contacting a professional credit repair company. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Wait. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. They're trying to collect $2,200.39 of which I have no idea what this is. No luck. I was making payments via automatic draft. I called Sprint to get some information on the account. to the credit bur. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. geez that hurt but the future right? Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. They said according to sprints policy they cannot delete from the trade line. However, there may be instances where credit reporting agencies take a few weeks to provide updates. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. This company is horrible. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We also do not buy debts the debt that you may owe is still owned by the original creditor. Learn more. They said they didnt do that when clearly they did because it is listed as paid on my credit report. I'm just thankful to knock another baddie off my reports! Convergent Outsourcing is one of Americas leading collection agencies. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. If you weren't paying on it then it went to collections. I have never purchased anything from this company and am not familiar with this billing. I received a letter from Convergent saying sprint placed my account with their office for collection. In business since 1950, Convergent is one of Americas leading collections agencies. FAQs FAQ. Quick question! I have the same collections from sprint thru convergent outsourcing on my credit report. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . The account is in the amount of $621. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. b***@convergentusa.com. I paid them in full. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! It's the only way to shut them down. I would discuss with them there was no contract. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I called sprint back and spoke with a gentleman this time. I confirmed with T-Mobile that my account is 0. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. If you have questions or need to make a change to your account. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Note: I recorded both Sprint phone conversations. We value your privacy. Unsubscribe at any time. For example, you may have a baby on the way or want to apply for a mortgage. It was easy and if you've been harassed by them you need to do this. This company Is willing to settle for half of what they say I owe. More details on software and accessibility are available at WebAIM.org.