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Hide, Send feedback directly to the content team using our website feedback form. Anyone any ideas please? Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. If youre paying bills via direct debit youre not that poor. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. . You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. You can get information on their. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Sometimes we may call or text you. Russian minister laughed at for Ukraine war claims. Based in Croydon and edited by Steven Downes. You can also choose to wait until September to receive the rebate in this way. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Of course it does not. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. The council will never call you and ask you to give them your bank details over the phone or by text. Where to find us. giving feedback We have received an email to say that our application for the 150 Energy Rebate has been granted. Vehicle Registration Number: * Please enter without space (eg. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? We are committed to making our website accessible to all visitors. The second part allows you to make a claim. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Read about our approach to external linking. Well send you a link to a feedback form. Posted on February 20, 2023 by insidecroydon. Further details will be. Have you received your 150 Council Tax energy rebate yet? Council Tax team. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. Are unable to get over those pesky Rachmanistic behaviours He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Under current rules, town halls can only . The first is a calculator which can give you an idea of what you may be entitled to. Return to a calculation/claim you have saved. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Proud to be Croydon - diverse and ambitious. Your message wasnt delivered. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. So there cant be a shortage of money. We are committed to making our website accessible to all visitors. More information can be found on Croydon Councils website here. Croyctax@croydon.gov.uk. Council Tax team, Croydon Council VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. She said: I will be voting against the 15% rise in council tax. Due to this, we will respond to your enquiry within 4 weeks. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Message us Use our form to send us a message about our services. 9 Some other shitty excuse You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. 3. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Can Nigeria's election result be overturned? NEW Help improve this site by Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. 2) Enter your new and previous postcode. You have accepted additional cookies. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Show The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. 8. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Thank you for contacting the Council Tax Department. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Which seems at odds with reality. By Kwame Boakye. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. You can get information on their website. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Show Are IT illiterate If you are emailing us with your change of date then include your name, account number and preferred date. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Call us. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Payment line: 0345 300 0614 (option 3) In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. In the event of an emergency, the 020 8604 7124 hotline remains available. But on May 30, the council invited residents to complete an online form to receive their rebate payment. The deadline for all payments to be made is August 31. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Births, deaths, marriages and citizenship, comment or object to a planning application. NEW Help improve this site by Get in touch with us online, by phone or in person. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. You can check your balance, instalments, payments and view bills online 24 hours a day. Revised, or reduced? Check with your provider first before proceeding. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Dont include personal or financial information like your National Insurance number or credit card details. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. 08 February 2023. 1. find out if you're entitled to Income Support, Pension Credit or Tax Credits. It will take only 2 minutes to fill in. To help us improve GOV.UK, wed like to know more about your visit today. Based in Croydon and edited by Steven Downes. As part of our user authentication, you will receive a verification code via email, which you must enter. How frustrating. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. For example, card cash accounts, post office accounts and most savings accounts will not. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Where to find. Thank. The council press office has failed to issue any press release to Inside Croydon on this important matter. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Croydon residents are reminded to be aware of council tax rebate scams. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. This includes those who receive Council Tax support. Sign in or Register a new account to join the discussion. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Visit the government's website for more information about support for energy bills and the cost of living. Email: croyctax@croydon.gov.uk. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Please note that these messages may come from both the council and our form provider GrantApproval. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. What's the least amount of exercise we can get away with? Have a useless executive team We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). The BBC is not responsible for the content of external sites. But as Inside Croydon has reported, there are still many . Bernard Weatherill House 8 Mint Walk. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. The council reckons even its online form should take around 10 minutes to complete. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 I also tried to set up an account with grantapproval.uk. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. This includes those who receive Council Tax support., Hi Dear Sir or madam. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice It is a London borough council, one of 32 in the United Kingdom capital of London. This service is in scheduled maintenance mode. No surprise its them idiots Capita running the show. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August.