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Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. } Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. I can't remember my Airpoints number, how do I find it? We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. Air New Zealand Internet Banking. Please enter username to reset password Username Submit All you need is your six character booking reference ending in "H". Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. @media (min-width: 768px) { What can I do? We understand COVID-19 travel restrictions may impact your Airpoints membership. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. Your card will be suspended, so it can't be used for purchases. Airpoints number, username, or email address. 4. Status Points add up to make you eligible for Silver, Gold or Elite tier status. We'll then ask you a challenge question to verify your identity. It could still be a phishing or malware site, so still take care. You can use AirpointsDollars to pay for Koru membership. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. Sorry, these alerts are only for customers living in New Zealand. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. You can unsubscribe at any time. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. To reset your password, submit your username or your email address below. To save you waiting, our Oscar the chatbotmay be able to assist. Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. We can also put your Airpoints account on hold to keep it secure while you investigate. Anyone can join and membership is free. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. Westpac Airpoints credit cards Earn Airpoints Dollars and Status Points with Westpac's range of credit cards. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. You can also complete a MEDA form, or find out more about flying with a medical condition. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. Inflight entertainment. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. Sometimes email filters inadvertently put emails into the junk box. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. display: flex; Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. You will then be able to enter a new password. Additional phone numbers. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243. You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. The relevant month, will be the statement period set out in your monthly statement. identity verification (such as a marriage certificate), a copy of your ID showing your previous name (marriage certificate, birth certificate, driver licence), a scanned copy of your passport verifying your new name, a scanned copy of your ID showing your date of birth(passport, birth certificate, driver licence). It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. You can use a credit card or debit card for this. And there's plenty of more ways he can help. As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. Update your password. width: 33.3333%; The same applies if you are a Koru member. What should I do? This varies and can be quite random. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. Yes they are. Image courtesy of airnewzealand.com. You will need your booking reference and the last name on the booking. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. Air New Zealand Internet Banking. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. For further information, or to apply now, visit Westpac or call 0800 888 111. The airline says one of its Star Alliance partners has been impacted by a security data. You can also sign in to the Air NZ mobile app, which will display your upcoming Air New Zealand flights. It's easy to change your personal information. Our lowest fares sell out quickly and may not be available on all flights or days. Interest rates are valid at the time of publication and are subject to change.