You will need to make sure that all account details that Paypal asks for are verified. 1999-2023 PayPal, Inc. All rights reserved. Depop fee + taxes + shipping (if you use ship with depop). Will it take the fee automatically when the transaction is complete? Please read my full disclosure policy for details. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. Im going to get rid of those this week was a common refrain. They are entrepreneurs, pushing fashion forward in so many different ways. If you had met seller protection paypal would have reimbursed you. A sub for discussing all things Depop. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. With shipping and complicated seller fees, it felt like a chore. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Wirecutter is the product recommendation service from The New York Times. If you continue to use this site we will assume that you are happy with it. Figuring out what to get rid of is just the beginning. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. They are inclusive, diverse, progressive and creative. Press J to jump to the feed. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Home. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Do you have items laying around at home that you want to sell online? Depop Fees. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Why do Depop charge 10%? Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Sky warns: "Don't let your photo be more distracting than the product you're selling.". Tap on the Setting icon from the top right side of the screen. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. When you buy through our links, we may earn a commission. Write a bio about your shop and what youre selling and tap on Next. There are pros and cons to offering free shipping automatically. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. It also shows up in my PayPal activity, So what's gonna happen? Options. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. By selling print-on-demand products, you wont need to have an inventory in stock. For reference, my first three sales on Depop were temporarily on hold. A week later they have opened a dispute saying this was an unauthorised payment? If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. 28 days Depop charges a 10% selling fee for sales on the platform. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. From launching their own brands to building vintage resale businesses. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Sydny Sky, Depop seller, phone interview, October 28, 2020. Thats it, youve successfully listed your first item on Depop! Let us help you. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Depop charges a 10% selling fee for sales on the platform. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Alternatively, you can avoid counter service altogether. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. The USPS international shipping calculator can help you gauge your pricing. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. FAQs will be removed. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. 4. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Test out different poses. Disconnect your Paypal from Depop and reconnect again. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Even when your product doesn't get sold, you wouldn't have to pay for anything. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Attach proof of full refund to the buyer (i.e. Add a photo/logo that represents your brand and tap on Next. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. You have two options as a seller before you actually give the refund. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Leave the Archive. You will need a shipping scale, measuring tape, and a printer. Others have received a faster response from reaching out to Depops Twitter account as well. For this example, were going to create an account directly from their website. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. In some ways, Etsy shares a lot of DNA with the Depop community . I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Connect your Depop account to the Paypal account you will be using. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Don't price your items too low because it could have a negative impact on your profits. Just make sure to do your diligence and follow all the steps required by Paypal. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. You are viewing the PayPal Community Archives. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Houston, United States. However, shipping with Depop can be expensive. Once youve put it all together, your listing should look something like this. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. The culture of the app is young, open-minded, and versatile. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. In case something goes wrong, youre protected by PayPal's Seller Protection. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Leave the Archive. Depop offers free shipping at different times throughout the year. Unlike Etsy, Depop does not charge listing fees. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers.
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