If we identify material risks, we will not transact with suppliers until those risks have been resolved. ". We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. endobj "We're working longer hours. Mr Joyce served as founding Chief Executive Officer of Jetstar for five years from October 2003, establishing its operations in Australia and across Asia. In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. All items in the FY21 Results Presentation are reported on an Underlying basis, unless otherwise stated. It's been prepared to take really destructive decisions in pursuit of the bottom line.". No sponsorship is available at . We're in the process of finalising plans for a new program that will see Qantas support and engage employees in contributing to charitable causes that reflect our community strategy. Risks do not exist in isolation from other . I work in a safety environment, on a heavy piece of machinery. m@oo!X7dKr\L:==U>KzurVUI:'7OSr/*X\o+]Ll(f~["[ g[nf8fe;C{:dw%,[$=.`_ vCU=oVVy6a+DrvkyN~/ p,F m+] Bc9 The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. It is intended to ensure a consistent approach to risk management throughout the university. He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream Upgrade my browser. CDP website. The Qantas Constitution (PDF) is Qantas' key governance document. % A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. Opens in a new window This includes aviation safety, WHS, environment, security (including cyber security) and business resilience matters. Tino La Spina will move to the role of Chief Executive Officer of Qantas International on 1 October 2019, with Vanessa Hudson formally commencing as the Groups new Chief Financial Officer on the same date. David will remain as CEO of Qantas Domestic until his departure. However, some employees Four Corners spoke to worried that, amid outsourcing and loss of experience, and cost-cutting and chaos at airports, the layers of defence had thinned. As a result, we have emerged from the pandemic a stronger and more resilient company. The Group reported a $1.43 billion Underlying Profit Before Tax and Statutory Profit After Tax was $1.0 billion. Prior to joining Qantas he was Executive Director for Jetstar Japan. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . Opens in a new window Safety, Health, Environment and Security Committee: Antony Tyler (Chair), Alan Joyce, Belinda Hutchinson and Michael L'Estrange. :`lw The GMC is chaired by the CEO and meets fortnightly to review This will have negative impacts on the company profits and may also be an opportunity for the competitors to thrive. Its about taking actions now to ensure we can succeed and grow for the decades ahead: building value for our shareholders; creating great jobs for our people; providing world-class service for our customers; and making a positive impact on the environment and community. Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. Opens in a new window For consumer brands especially, protecting value is also about maintaining a social licence to operate. Qantas takes a proactive approach to managing risks in our supply chain. He recalls how, on some flights, he would work alongside staff from a UK Qantas subsidiary, a New Zealand Qantas subsidiary and legacy staff, on different pay and conditions. The costs being used for normal business operations may exceed the capital making it difficult for the company to progress. Annual reports The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. Talk to people in safety-critical roles in aviation, and it's often not long before conversation turns to the 'Swiss cheese model'. As Qantas was betting, the resulting economic damage led the government to intervene and send the dispute to arbitration before the Fair Work Commission, which threw out job security claims being pursued by unions and employees. At the heart of our everyday activities are a set of business principles and commitments that ensure fair dealing and protect stakeholder interests. Since operationalising our Supply Chain Assurance program weve continued to assess how we interpret and respond to risk. Andrew was previously the founder and Managing Director of a large public affairs firm that was acquired by the Ogilvy Group in 2001. Investor day The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Group CFO 4. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. The UQ Policy Handbook is to assist UQ staff developing policies and procedures. Opens in new window. Qantas Airways Limited shares are up 1.5% in Tuesday trading as we head into the lunch hour. |w`ltDs:a^#8RW~s>br|7b}qa.}70}z? ;|k@@]Cv"}{ nvpw$/:`BZyY/UD0|pu!Hwm8m ZcAD19G&`BsGW'T'g0C-)> Ou3 ze1-?d*MM1xy{kxdzM]y=p5o=Mf[3*>v#AM He has been involved in start-ups, mergers, acquisitions and major change programs. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum. Risk Management Policy Release Date December 11, 2014 Revision Date June 24, 2021 Issued by Risk Management Committee Supersedes Released dtd. )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. Our due diligence program assists us to assess and ensure that those we partner with operate with a commensurate level of integrity, operate within the law and meet our requirements. This amendment provides the Group with an additional level of verification in line with our voluntary commitments under the UNGPs, while at the same time upholding our position that the Australian Government is best placed to make decisions on the legal status of people seeking asylum in Australia. Finally, the global financial and economic crisis affects all companies undertaking the international business(Robertson, 2016). "I totally enjoyed my time with Qantas," he said. They feared the holes were moving closer together. Upgrade your web browser for an enhanced experience. Qantas Data Book 2017. The costs of maintaining staff will contribute to negative impacts on the company profits. "As frustrating as it is for passengers, for pilots it means we're working a lot harder to keep the flights on schedule," one Qantas pilot said. Cyber Security Policy; 5. Over the years we have learned - and witnessed - the importance of . Risk management is systematic, structured and timely. Tinos airline experience also includes roles at Ansett and Skywest. click here. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. If you don't comply with what we want, we'll find someone else that will.". We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. Nearly every student wishes to succeed in his or her future career, and it is inseparably linked to your competence in research paper writing. The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF). Weve been serving communities for more than 100 years. "Bags aren't making aircraft on time. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> "All the disruptions that we're getting, none of them, in and of themselves, are anything different to what we deal with on a day-to-day basis," he told ABC's Four Corners. Compliance measures are used as a tool to address identified risks. The findings showed Qantas had similar instances to the national workplace averages but we want the Qantas Group to be significantly better than this. The Group also supported critical government missions to repatriate Australians escaping civil unrest in Afghanistan, with 16 flights between Dubai and Australia. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Costs of acquiring and maintaining staff. To find out more about our safety strategy and performance, see page 16 of the Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. Book and Service View policies and guidelines Fares and Ticketing View policies and guidelines Changes, Reissues and Refunds View policies and guidelines Ticket Taxes, Fees and Charges View policies and guidelines Specific Needs View policies and guidelines We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. Alan Joyce says it's "not good enough" thatQantas customers have been been dealing with flight delays, cancellations and lost baggage over the past few months. Scope This policy sets the minimum requirements related to risk management for the Sandvik Group. Lesley has extensive senior executive experience in the airline industry in customer, brand, marketing, operations, digital and new ventures. Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. The risk management system is based on a structured and systemic process which takes into But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. From 2018, we intend our climate change disclosures to align with the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. Program management and oversight is a University-wide responsibility that calls for the active involvement of executive . Legal Matter Policy; 8. Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. There is a large likelihood for the risks facing Qantas Airline to occur. We set mandatory requirements to manage and protect the health and wellbeing of our employees and contractors governed by the Our Requirements for Health standard and our mandatory minimum performance requirements for risk management, as well as local regulatory requirements, standards and procedures. Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. Across our workforce, we maintain an 'informed culture' of safety and security. Join Qantas Frequent Flyerorsubscribe to Red Email today. Our Group beliefs frame our culture internally and our approach to corporate citizenship in the community more broadly. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). Qantas Airline: Risk Management Plan Part 2: Risks Facing Qantas Airline Group The risks facing Qantas Airline can be identified as illustrated in the diagram below; SWOT Analysis Diagram Other Tools and Techniques Tool Identification Techniques Probability and Impact Matrix Risk Data Quality Management Expected Monetary Value Analysis Andrew is also the Qantas Group Company Secretary. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. Strong corporate governance sets the basis for the effective management of long-termrisks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value. Safety and Health Policy; and 10. Similarly, Qantas Airline is likely to suffer from the consequences of economic recession. We are committed to managing the risks that come with a volatile environment by strengthening business resilience and building an agile, adaptive culture - giving us the foundations for sustainable performance in all market conditions. _^)%Ngx:(uC$[[$[[$[[$[[$[[$[[d"Ssmf_:'c[tlWzgpf J endstream endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. The latest FRMS was given the thumbs up by Australia's aviation safety regulator, CASA, following a 12-month trial. The frequency with which the Board is informed about issues depends on the significance of the specific risk. What went in the back should have gone in the front. Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". He is a Fellow of the Royal Aeronautical Society and the Australian Academy of Technological Sciences and Engineering and holds a Bachelor of Science in Applied Science (Physics and Mathematics) (Honours) and a Master of Science in Management Science. The system integrates the management of risks associated with aviation operational safety; workplace health and safety (WHS); aviation and cyber security; privacy and data governance; environment (including climate change); and business resilience. It is usual for each risk to have a named risk owner. xkS;3[f! k_'J+BpphOjtH`w=KBfvFl'`' m8d 4=lY1843VW\%zHg^@{yKwco4`PYd9_ "I don't work for a tea and coffee company. Lesley Grant was appointed as Group Executive, People, Culture and Corporate Affairs from 1 November 2017 and previously held the positions of Chief Executive Officer, Qantas Loyalty from 2012 to 2017 and Group Executive Customer and Marketing. Can the dogs of Chernobyl teach us new tricks when it comes to our own survival? We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. We believe in showcasing Australian success on the world stage and, in turn, inspiring the next generation of Australians to aspire to great things. In the process, we aim to have a positive impact on the broader community and minimise our impact on the environment. The global financial crisis will affect the international business operations of Qantas Airline. Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age . Over 2016/2017 Qantas exceeded performance in sustainability benchmarking indices, from the last to first tier on the Macquarie Environment Social Governance (ESG) ratings, achieving CDP A List and CDP Supplier Climate Change A List and rated at a Leading level by the Australian Council of Superannuation Investors (ACSI). "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. On industrial relations, Qantas is notoriously hard-line. Supplier Requirements. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380.
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