Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? mingoslkd, call Apple disclaims any and all liability for the acts, Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? . Go back to . 26-08-2021 For those that aren't arriving, things obviously get a little more involved. I can't afford the risk.'. I expect that they are simply burying their heads in the sand and do not look at all. I then asked them to login to BT webmail and send me another email and that one came through straight away. This is going to need looking at by their email support team. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. 19-12-2022 https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on 2 users liked/thanked this post: Will post any update that I get. 19h37 Please update the server configuration to continue connecting to this account", with the option to cancel or update. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. Can I move my BT Email address to another account? Looking through previous posts I see this has been a regular problem. He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. 14h00, on Send yourself a test email. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. They also sent a test email from a PC using an outlook client and that didn't come through either. If not, how do we get a moderator involved? My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. Having the same problem myself today - unable to send emails from my @btinternet.com account. Announcements, Guides & Community Updates. Thanks for the super fast analysis and reply. Thanks for your reply, Townman and thanks to Anne too. 2 days ago I suddenly stopped being able to send emails and get the message below. I can take the same message and copy it into gmail and send from there and it gets through with no problem. After 3 years, then-current everyday prices for all services apply. Something went wrong. ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. I've got a "failed delivery message". 1-800-MY-APPLE, or, If you cant send or receive email on your Mac, Sales and This isn't just a small delay. Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. It's reassuring not to be alone. Go back to: Email help. By posting your comment you agree to the house rules, The comments below have not been moderated, By All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. Incoming mail works, but unable to send anything. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake It takes a while to get a reply from the Postmaster but they will respond. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. By And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. Tried on various devices with same result. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. 23-04-2021 Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. We appreciate you reaching out to us about Mail. As soon as I removed that link all was well again. To start viewing messages, select the forum that you want to visit from the selection below. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). Are there really just two of us having this problem? Delays in Emails being delivered can arise from a multitude of reasons. View cart for details. Having established that I was able to send email from webmail, the agent told me that there were no issue with BT's Servers (or the company who provides this service on their behalf), and the issue was with my device. 26-08-2021 By coincidence(? If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Log out of your email account then, Using an email program? I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. My email is not sending from my iMac (iCloud). Re: Emails from btinternet.com addresses not received. Townman, Gandalf. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. 23-04-2021 I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. If everything works fine in webmail, you may need to check your program settings. 11-07-2019 Thanks for the suggestion. 19-12-2022 on In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. on I can send & receive on my work email account using the Outlook app. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. 17h33. Examination of the message heads of the delayed emails might be informative. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. on About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. Sorry but how do I PM you, and what details do you need? It's not just that there has been a delay. We always endeavour to grade correctly and. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. provided; every potential issue may involve several factors not detailed in the conversations The account I am using is Gmail (the google mail). The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. What can be done to fix this problem please? 16:52 EST 04 Mar 2023 I have cleared cache and data. I am using the Outlook app on a Samsung phone. RobbieMac. This is a BT residential customer to customer forum. That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It is they that should investigate why other email providers don't have this problem. Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. I also feel slightly better I am not alone. on The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". 15h24. Can send emails fine from any other account. Ive also tried not using advanced settings at all with exactly the same results as described above. This is NOT 'A solution'. 16:52 EST 04 Mar 2023. This has made me want to look a bit further and so I found the Community. 16h34. Unfortunately, it did not work. Many customers find the BT community forum is a great way of getting help. on This amount is subject to change until you make payment. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. 11h05. Any ideas? There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. While members are not getting emails, they do appear as posts on the Google Groups page. Has anyone else encountered this and found a solution ? The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. I've got a "failed delivery message". Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on on Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. . I've rebooted twice and reinstalled Office 365 without success. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. P.S. The article below can help if you do not have any other user account to test with. Have you had the chance to check if the issue persists on a different user account? 9h25 For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. A couple of days ago I asked a btinternet contact to send me a test email from their ipad which they did but it hasn't come through. 15h31. Surely other services would similarly suffer. We understand that you are experiencing issues sending emails. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. That sounds like something has been stuck in a queue somewhere. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. I cannot send even the simplest of messages this morning. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. 26-08-2021 16h05. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. This will work as long as your old email account is still active. Log in issues. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. Today all of our emails addresses would receive, but not send.
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