- under the age of 14 (whether accompanied or not). Please see ourTravel with Confidence page for full details. We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. But ATOL protection does not apply to all holiday and travel services listed on this website. Charges are payable locally for any additional facilities including sunbeds. The advice can change so check regularly for updates. Holidays to Sardinia are most famous for the glamourous Costa Smeralda strip, and the promise of white gold sands and glittering blue seas. Offers valid on 2023 travel dates. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. Save time at the airport and checkin online between 48 hours and 90 minutes before your flight. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Please note: In certain areas parking can be difficult and some hotels do not have their own parking facilities. The advice can change so check regularly for updates. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. <link rel="stylesheet" href="styles.020e939c35954e56c634.css"> citalia manage my booking. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. There are often car parking restrictions in towns and cities and parking arrangements can be expensive. Please either select the option when you're booking your holiday, or call our Customer Services Team to request an amendment. Please enter your booking details and click continue to display the payment screen. No booking exists for the details supplied. Please find the booking terms and conditions applicable at the time of your booking. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Our ATOL number is 0285 and our ABTA number is V4068. The tourist office for your chosen destination can provide details of such events, and other information. If you do not have an account, refer to the view or cancel your reservation section. Managing your reservations All you need to know about double-bookings Can I reject a reservation? We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Please check with the Italian State Tourist Office (1 Princes St, London, W1B 2AY. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Where a hotel has a lift there may still be some steps to negotiate in or outside the hotel. Airline schedules may vary, sometimes at short notice, and an unexpected change of aircraft may be necessary. Travel Agents, please note that no commission is payable for our booking service. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents Extra Leg Room seats are not available to pre-book on all airlines. We have been working with Gennaro since 2014 and we hope that you enjoy exploring the best that Italy has to offer with Gennaro and the team here at Citalia. Allow us to help you filter through our best holidays based on your desires and needs. Our offers include room upgrades and board upgrades. 01293 - Calls are charged at your provider's local or national rate. Manage my booking FAQs Specify dietary requirements and request meals Enter or edit your contact details Provide passport information Add Frequent Flyer information Add On Business information Check in online 24 hours in advance Request and reserve seats in advance Check and purchase extra baggage allowances This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. But ATOL protection does not apply to all holiday and travel services listed on this website. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Log in Not an Executive Club member? This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. At the time of going to press there were no particular health requirements for British Citizens going to Italy. If you book through a travel agent, they can check the reservations system or website for any changes in conditions. Our ATOL number is 0285 and our ABTA number is V4068. The cabin crew have the final say and we kindly ask that their decisions are respected. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Six-character booking reference. Please note that porters are rarely available in Venice, therefore bags with wheels can be useful. Please note you cannot print off your boarding pass until you have paid in full. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. Please see Citalia Terms and Conditions for the supply of third party Product and Services. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Other groups available. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Please note that for any adhoc tickets such as operas, sporting and theatre tickets, an administration fee of 25 plus agency charges is added to the price of your ticket for this service. Holidays in North Sardinia take you to undiscovered natural landscapes and the heart of Italian culture. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. What Is Not Included In Your Holiday Price. Laws and customs of the countries you visit can be very different to those in the UK. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. Public holidays and religious festivals may also affect the availability of resort and hotel facilities. In this case, you must advise our reservations staff and obtain further information prior to confirming your booking. Any amount that exceeds the credit is payable locally. Our offers include room upgrades and board upgrades. Normal booking terms & conditions apply. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Please see ourTravel with Confidence page for full details. Eight day tour with an insight into one of Italys most stunning regions. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. Theyre followed by Tuscany and Umbria, where vineyard-striped countryside and hilltop towns are the order of the day. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, on occasion the pre-bookable price may be slightly higher than that paid locally overseas due to exchange rate fluctuations and in order for us to secure places on some of the more popular trips. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Percentage discounts shown against a hotel (e.g. If you have any special requests for a facility not advertised by us and for which there is no supplementary charge, for example double bed, adjoining rooms, special diets, etc., we will convey your request to the hotel or purveyor of services concerned, but only those special requests confirmed in writing by Citalia or its agents can be guaranteed. It is not normal practice in Italy to have tea and coffee making facilities in the room. It is your responsibility to provide this information if required. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Please check availability with our reservations staff. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Log in Search. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. The UK has recently adopted the European Health Insurance Card (EHIC). For online bookings you will receive a booking request acknowledgement email the same day. Well help you navigate the top sights and attractions of this wonderful island. If this is unacceptable, you will be entitled to cancel with a full refund of all monies paid. Minibars may not necessarily be stocked. Charges remain valid even if this service is not available at your chosen airport. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Join now Additional login help In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. Our ATOL number is 0285 and our ABTA number is V4068. You will need your licence and passport for identification purposes when taking possession of the car. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Failure to do so may result in you being denied boarding or refused entry to your destination. However, in order to give some guidance to the holiday price for the most popular itineraries, the price panels throughout this brochure display guide prices based on specific holiday duration's, room types, board basis, flights and overseas transfers or car hire (as specified). The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. Facilities are usually available to freshen up and hotel facilities may be used until your room is ready. First class service when rebooking a holiday. Allow us to help you filter through our best holidays based on your desires and needs. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. We cannot guarantee you will be seated together. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. Email *. Normal booking terms & conditions apply. Transfers can be arranged on request and are not included unless specifically stated on your confirmation invoice. Offer is subject to change and can be withdrawn at any time. Please provide a valid last name without any punctuation or spaces. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Check in online, print boarding passes and manage your British Airways booking. We cannot accept liability for information, however obtained, from outside sources such as independent third party websites. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Please enter your booking details and click continue to display the payment screen. Passenger Name Records (PNR) or Advance Passenger Information (APIS). Italys islands are also well worth visiting. For further information, visit the ABTA website at https://www.abta.com. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. We've been helping our customers to discover the very best of Italy for 90 years. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. Holidays to Italy's countryside are made for those with an eye for beauty, be it in a field of wildflowers, on a tapestry, or in the ruins of a crumbling palazzo. I have changed my booking . Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. A number of items are prohibited in hold luggage, such as explosives and flammable products, so you must not travel with these products. But ATOL protection does not apply to all holiday and travel services listed on this website. The first/second nights of the stay will be considered the free nights. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. It is not always possible for a coach or minibus to pick up/drop off guests at the door of the hotel. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Allow us to help you filter through our best holidays based on your desires and needs. Take a look at our latest offers and start saving on your next luxury holiday today. Explore one of the worlds most glorious cities before heading to Italys largest lake. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). BOOK AND MANAGE OFFERS SUPPORT VOLARE gb - en. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Terms and conditions apply. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Find out more about Toscana Resort Castelfalfi, Tuscany You can manage your cookie settings by clicking the . Smoking is only permitted in private homes, hotel rooms (at hotels discretion), in the open air or designated specially adapted rooms (which are few). Find out more about Toscana Resort Castelfalfi, Tuscany, Find out more about Grand Hotel President, Sorrento, Find out more about Baglioni Masseria Muzza, Puglia, /holiday-types/venice-simplon-orient-express/, /holiday-types/small-and-boutique-hotels/, /holidays/italy/veneto/verona/tours/verona-opera-festival-3-nights/, /holiday-types/italian-festivals-and-events/, Find out more about Destination of the month, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. This romantic break takes you to some of the most enchanting locations in north eastern Italy. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). We may also share information with our advertising, analytics and social media partners for their own purposes. Combine two of Italy's stunning lakes all in one trip. It is your responsibility to familiarise yourself with, and respect local laws and customs. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. We appreciate that clients with special needs have specific requirements that must be met to ensure a successful holiday. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. 'Sitting together' may mean across the aisle or one behind the other. As a tour operator we are obliged by law to print the official category awarded to the properties featured in our programme. Our ATOL number is 0285 and our ABTA number is V4068. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. First for Balcony Safety: Balcony safety is an issue for adults as well as children. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. Browse our latest Italy holiday deals and start planning your getaway today. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Combine two of Italy's stunning lakes all in one trip. Eight day tour with an insight into one of Italys most stunning regions. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. We've been helping our customers to discover the very best of Italy for 90 years. Where could you be heading to in the next few weeks? out of sight. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. Explore one of the worlds most glorious cities before heading to Italys largest lake. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Registered in England and Wales. Use our easy 3 step holiday finder to discover your next Italian holiday. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Citalia therefore, cannot accept any liability for any loss or additional expense and no refunds will be made. Citalia cannot accept any liability should the airline subsequently refuse the use of a car seat. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Seats with extra space can be pre-booked on a number of airlines for an extra charge. This also applies to other specific views, for example 'lake view' or 'city view'. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Our contact centre is also available on 01293 765055. If you have already booked, we will tell you of any significant change in circumstances which would affect your holiday as soon as we can before you leave. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. We cannot accept bookings conditional upon the fulfilment of any special request. We know that each of our clients has different requirements of their holiday, so we offer a fully flexible approach to building and pricing each holiday, using separate components of accommodation, flights, transfers and optional extras (such as excursions). Where an offer includes one or two free nights accommodation this will be on the board basis included in the basic holiday price. Double rooms: In Italy, it is normal practice to link two single beds together to use as a double bed. Therefore, children and non-swimmers must always be supervised by an adult and no one should swim shortly after taking food or drink. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. View Your Booking. Are there any restrictions to which bookings I can access with Manage Booking? 01293 - Calls are charged at your provider's local or national rate. Please note that in peak season you may be asked to share a table and to select your choice of evening meal at breakfast. Offer is subject to change and can be withdrawn at any time. Allow us to help you filter through our best holidays based on your desires and needs. Orient Express: Your cabin will have a washbasin, and toilet facilities are located in the corridor. (i) Villas: On arrival at the villa your credit card details will be taken by our concierge or the villa owner/manager in lieu of a cash deposit. Need Help? Any unauthorised guests will be charged locally. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. But ATOL protection does not apply to all holiday and travel services listed on this website. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. The official star ratings are awarded by the Italian National Tourist office in each region. No food or baggage allowance is provided for children under two years old. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. Company Number: 446617. (*Our opening hours are Monday - Saturday 09:00 - 17:30). Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Log in Search. For further information, visit the ABTA website at https://www.abta.com. It was very easy, aided by some very helpful staff who took me through the process.Telephone contact was also easy, unlike in most cases when booking things, with the phone being answered very quickly or my message being responded to very quickly.I would definitely use citalia again and a special . Eight day tour with an insight into one of Italys most stunning regions. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Actual flight numbers are not known at the time of publication. For further information, visit the ABTA website at https://www.abta.com. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website.