With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. It seems that communication was lacking in your case, I apologize. Hotel was clean and had a pleasant clean smell. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Check your selected option for more info. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Unfortunately, he was the only one during our stay there that was friendly. Is the indoor pool heated all year round? 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. (Click on the Red Icon to view detailed bed bug reports.) They also have very strict protocol on handling complaints such as this. The mountain view is stunning. This meant there was furniture being moved men shouting up and down the hall and dogs barking. It was great stay. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Staff was really helpful and friendly. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Breakfast was top notch. But this would have been bearable had the staff not been downright snotty and rude. Great location, great amenities. Guests can work out in the on-site fitness center or indoor pool. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Thanks! Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away To edit a review youve already submitted, contact our Customer Service team. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. 1602 out of 2735 reviews" ", Rating 8 - Good. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Very tranquil atrium area. The worst bed we have every had. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Oh, & rooms were almost sound proof! They give you a welcome goodie bag. Contact the property for more information. Your contribution should be yours. The eggs are almost impossible to see when laid on most surfaces. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included I really didn't know about bed bugs at the time. Liked: Cleanliness, amenities, property conditions & facilities. Get exclusive access to members-only deals by email. But the complaints stop there. "We've done $2.5 Million homes. Welcome to our newly updated hotel. Rooms were clean and comfortable Pool was so crowded my 16 year old wouldnt get in. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. 78 out of 2735 reviews" ". There's nothing I didn't like. I really didn't know about bed bugs at the time. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. I got bitten all over my arms and legs. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. I felt like it was inconvenient for us to dine there or something. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Each review score is between 1 and 10. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Frequent visitors over many years and always pleased. Such a treat! There is nothing classy about the way this staff treats it's guests. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. The room was not very clean. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Tripadvisor performs checks on reviews. I really didn't know about bed bugs at the time. We went back to the area for spring break and decided to stay there again because of the location and price. Bedbugs in room. Want a great night's sleep? Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. We checked into the hotel and the person at the counter was very friendly and personable. Reviews are most valuable when they are original and unbiased. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Made to order omelettes! "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. There were a lot of families with small children so that made for a very noisy hotel. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The following reports are from third party sources. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Reserved 2 rooms, 1 king & 2 queens. Was not really expecting housekeeping but they did come during our 3 day stay. Breakfast staff not so hospitable. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. We went back to the area for spring break and decided to stay there again because of the location and price. This place is such a gem!! If the staff was better, the hotel would be an excellent place to stay. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Colorado Springs, Colorado 80920. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Arrive: 03-01-2023 . I then contacted the BBB. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The bathroom had poop on the toilet when we checked in. It is my hope that you see fit to give us a second chance to win your valuable business back. The Academy Hotel | 8110 N. Academy Blvd. I would not choose this location again on futre trips. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Ideally, we'd publish every review we get, positive and negative. Reserved 2 rooms, 1 king & 2 queens. I really didn't know about bed bugs at the time. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. If you stayed at this property through Booking.com, you can write a review. The bathroom had poop on the toilet when we checked in. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. All rights reserved. We will be back. So pets or no pets? The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Restaurant is good. easy access to the freeway. There was a problem loading the reviews. It seems that communication was lacking in your case, I apologize. They are also responsible for the costs associated with eradicating the unit of the pests. WiFi is available in all areas and is free of charge. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. This meant there was furniture being moved men shouting up and down the hall and dogs barking. The breakfast was excellent and free but the staff during breakfast was totally rude. We do allow pets and have a designated area for pet friendly rooms. Couples in particular like the location they rated it 9.0 for a two-person trip. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. We verify reviews to ensure the traveler booked with Expedia Group. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Surprisingly good place with an interesting main lobby / restaurant area. 3. Please see our partners for more details. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. The facility was a great experience for the modest price. "They don't care what your wallet looks like, or what your car you drive. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. This is not a rash, these are bites! The only way to leave a review is to first make a booking. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. check in was super easy. Lock in the lowest price from these sites. Posts are solely the responsibility of their respective authors. Check around the edges of the box springs. Taxes and fees that are shown are estimates only. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Tasted delicious and the staff was friendly, hard working and good at their jobs. Do you have a room with a view available? The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. You may either dine in the restaurant or take your breakfast to go back to your room. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. NEVER again! They'll have to be paid for separately during your stay. This was for the price a grand slam! Also the heater in my room didnt work I had to use a portable heater to heat the room. Great value! The breakfast was excellent and free but the staff during breakfast was totally rude. Site content 2006-2019 Maciej Ceglowski Examine your luggage carefully while repacking and when you return home. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. We have more than 70 million property reviews, all from real, verified guests. I felt like it was inconvenient for us to dine there or something. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Rooms are clean and nice but not sound proof. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Nor could we call out in case of an emergency. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. "That tells me right there in plain black and white that it's getting worse.". Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. The room was large, 900 TV channels and reception area inviting. When I checked in I paid in advance for a one week stay at a special winter rate. Sincerely, John Wilkins/Owner. Use cautionwhen using pesticides and always follow label directions. Great to have an omelette at breakfast! Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. This material may not be published, broadcast, rewritten, or redistributed. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Steakhouse, Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Very nice staff EVERYONE!! The check-in was fast and easy. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Sincerely, John Wilkins/Owner. Children 18 and above are considered adults at this property. Our bed was horrible. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Now the cons. The Academy Hotel Colorado Springs takes special requests add in the next step! 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. We all have bed bug bites all over us and they are very uncomfortable! Yeah right! American, Pizza, The free breakfast was awesome, more than I was expecting in a free hotel breakfast. This is definitely going to be our go to when spending a night in the Springs. Nice spacius and clean Yeah right! Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Certain services and amenities may be reduced or unavailable as a result. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Was not really expecting housekeeping but they did come during our 3 day stay. Its an older hotel, but its clean and the free breakfast makes it a must stay. We allow a maximum of 2 pets per pet friendly room. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Excellent breakfast. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Room 238 had bedbugs. Review tags are currently only available for English language reviews. For the money, this hotel was beyond worth it. When I checked in I paid in advance for a one week stay at a special winter rate. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. The number of extra beds and cribs allowed depends on the option you choose. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Breakfast is unreal. Cancellation and prepayment policies vary according to accommodations type. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Room was a nice surprise- nice size, comfortable beds and chair. The front desk staff were excellent as well as the Hotel itself. (Click on the Red Icon to view detailed bed bug reports. All rights reserved. June 12, 2022 . And it can happen anywhere. We went back to the area for spring break and decided to stay there again because of the location and price. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. (Click on the Red Icon to view detailed bed bug reports. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it.