The two consumers paid a premium for energy-efficient fridges, but the ice maker stopped working, and the drawers leaked water. Overall, the settlement provided significant relief to consumers who had purchased defective Samsung refrigerators. Food is lost when a compressor fails to keep a refrigerator cold. the repairman told us that they will not replace it. Since then the refrigerator buzzes very loud with ice coming out of the vents behind the Twin Cooling Plus area. but i dont know what this tech is going to do if it cant be fixed.. how do i take action in the lawsuit ? nope. Weve had the service department at our house two separate times and paid for both service calls. Samsung fridge allegedly knew about the flaws in the ice makers and Refrigerator Class but did nothing to fix them or replace them. The plaintiffs are seeking a full refund or partial reimbursement of their costs. I purchased my Samsung in 2015 it has French doors and a middle meat/cold drink drawer w/drawer freezer. The plaintiffs are seeking a full refund or partial reimbursement of their costs. And I must add that every incident has been very inconvenient and immensely aggravating. When the ice maker is removed, unplug the refrigerator to ensure the cooling loop does not frost over during service. If any ice is left, it can cause the issue to resurface. The first time I agreed to cover 25% of the cost and I had to rent a car for transportation. Even though the manufacturer and its retailers were aware of the problem, they did not do anything to fix it. After two years with the same issue we were told to purchase it and we would be refunded what we paid into it in 2022 we did just that. ]- How To Join Samsung Refrigerator Class Action Lawsuit. However, not all of the model numbers have been impacted. It has now been having power issues and is glitchy. Consumers began to report problems with their Samsung refrigerators in 2014, ranging from cooling issues to problems with ice makers. My wife is a diabetic we need a working refrigerator for her insulin to stay cold. I have a Samsung RF28JBEDBSR/AA I have just quit using the ice make and buy ice. I paid out of pocket to have the defrosting issue fixed, and thought that would fix the ice maker too, because I thought the ice buildup there was related to the ice buildup in the back. The lawsuit alleges the fridges are defective, fail to keep food at a safe temperature, yet Samsung routinely denies warranty claims. I just posted my problems with the Samsung French door. Your email address will not be published. Between January 2019 and December 2021, the Consumer Product Safety Commission (CPSC) received over 600 complaints about Samsung refrigerators, according to court documents. My heart goes out to the thousands of customers that are going through this right now. The freezer wouldnt pull all the way out and I didnt realize it was because of freezing. Weve have numerous problems with the drawers opening & closing and also the water/ice dispenser is full of mildew. In addition the displayed temperature is 38F while the actual measured temperature is 46F. After further research, we found out about the ice maker issues and lawsuit against Samsung for the faulty ice maker issues! However, in recent years, some consumers have reported problems with their Samsung refrigerators, ranging from cooling issues to problems with ice makers. The Upper Refridgerator Also Freezes Up with Ice Coming Out of the Vents in Rear Causing it to Warm Up. AT A LOSS as to where to turn now. Samsung has recalled all Note 7 devices from the prior model year. Try this phone number. The leak started soon after purchase. A class-action lawsuit filed against Samsung will help consumers recover their losses due to a defective ice-maker. Are Samsung French Door Refrigerators Subject to a Recall? PLEASE HELP paid almost $2 grand for fridge in 2015 out of warranty cannot afford new fridge. Luckily we did, as I have had the ice maker replaced 4 times and still have the same problem with soft ice, constant drip and or not making ice at all because of ice buildup in the unit itself. The judge has ordered the parties to participate in mediation. I also would like to join the class action suit! Heres Why You Need an Attorney. The ice maker will work sometimes but not all the time. John Matarese looks into a Class Action case filed against Samsung, for refrigerator ice makers that fail repeatedly, according to claims Despite the lawsuits lengthy process, it has helped consumers recover their money. Some consumers were eligible for free repairs, while others were eligible for cash reimbursements or discounts on the purchase of a new Samsung refrigerator. I have the same issue with my Samsung refrigerator. MY SON, MY DAUGHTER AND I ALL HAVE SAME SAMSUNG REFRIGERATOR AND WE ALL HAVE SAME PROBLEMICE MAKER FREEZES UP AND NO LONGER WORKSTHE REFRIGERATOR BUILDS UP ICE IN BACK OF REFRIGERATOR AND LEAKS WATER OUT THE BOTTOM UNDER DRAWER.I HAVE HAD A REPAIRMAN COME TWICE.AND CHARGED ME ALOT JUST TO USE A HAIR DRYER TO UNFREEZE THE ICE COMPARTMENT..HE REPLACED SOMETHING IN BACK OF INSIDE AND CHARGED ME LIKE 150.00 THEN IT KEPT HAPPENING AND ANOTHER REPAIRMAN WANTED 500.00 TO REPLACE INSIDE BACK OF REFRIGERATOR..NEVER NEVER AGAIN AM I BUYING A SAMSUNG AND FEEL BAD MY 2 KIDS WHO GOT HOUSES OF THEIR OWN ARE HAVING SAME EXACT PROBLEMSMY SON WENT OUT AND BOUGHT JUST AN ICE MAKER SO THEY COULD HAVE ICE. Reasons Why You Should Choose a Motorcycle Accident Lawyer After a Collision, Parental Awareness of Common Playground Injuries. It has rewarded over $6 million to Samsung customers in the past few years, and it is not surprising that the company is facing a large number of class-action lawsuits involving its products. The K9 performs admirably, with a long shooting range for firefighting and a fast firing speed for real-time, laser-focused firepower. The exact amount of compensation that each consumer is eligible to receive will depend on the specific circumstances of their case. Is it to late to join the Samsung refrigerator/freezer class action lawsuit, I have the Samsung model #RF28HDEDBSR/AA that the ice maker constantly freezes. Bought at Lowes and they hang up on us as does the Samsung phone numbers. How can I get a replacement or a refund? Its important to note that eligibility for compensation also depended on the timing of the purchase. I have 4 refrigerators that are all under this class action lawsuit. How do I become part of the lawsuit? Ice maker work. My husband and son both worked outside in the heat as we had an auto shop. They are giving us a hard time, before finding out this is a nationwide issue, they made us feel we were an isolated case, knowing full well they are responsible. how can we join lawsuit. I dont understand how thats fair when We pay on time every month. Currently, the case is in mediation. I will like something to be done to this problem. At the beginning of last year, we started having issues with the ice maker. The tech said that there wasnt styrofoam in the back of my refrigerator. The 9th U.S. I purchased a Samsung Refrigerator in 2015 and the icemaker has been changed twice. Class Action Lawsuits You Can Join - Top Class Actions Open Lawsuits PA House advances legislation to help adult sexual abuse survivors JOIN INVESTIGATION Inaccurate background check class action lawsuit investigation JOIN INVESTIGATION Ringless voicemails (prerecorded voicemails) class action lawsuit investigation JOIN INVESTIGATION Should we not be entitled to having our ice maker replaced or repaired at Samsungs expense being they were aware of the defective machine years before we purchased ours (in 2020) yet they kept selling defective machines? There are also complaints about the ice-making mechanism. A: Consumers who purchased a Samsung refrigerator between 2009 and 2021 may be eligible for compensation. Samsung Researchs latest AI and robotics technology provides the answer! This has been going on for a few months. I also have one of the lovely pieces of junk. Samsung is being sued on behalf of a group of customers who claim that their refrigerators are defective and have caused them both material and psychological harm. We want to be part of this class-action lawsuit against Samsung. What is the Samsung refrigerator ice maker class action? RF23M8070S march 2018 They again said they are not the tech so they dont know if it was the ice maker. . Please and thank you. You may be eligible for compensation if you bought a Galaxy smartphone. A Facebook group for consumers to discuss the issue claims more than six thousand members. Many prospective litigants investigate if a business that has settled a lawsuit has resolved the issue. Our Samsung refrigerator is a great design, but the ice maker is useless. They can also contact Samsung or the claims administrator for more information. The plaintiffs have been filing a class-action lawsuit against Samsung for the past decade. Divorce Lawyer: Understanding Their Role in Your Divorce Case, Charged with a Felony? Might investigate what appears to be additional action assuming our new equipment will go bad as did the original unit. When I press for ice it comes out like shaved ice. In general, the claims process should take several weeks to several months, depending on the specific circumstances of each case. The ice maker has been freezing up for yr or so . The claims process was straightforward and could be completed online or by mail. My interests range from technology to photography. Im having the same issue with the ice maker on my Samsung. The lawsuit was eventually settled in 2021, with Samsung agreeing to compensate affected consumers. In the meantime, the class action has been filed in Virginia, where the company has to fix the problems. I see the one from 2017 is currently setting but apparently Samsung is still selling refrigerators with issues in the ice maker (I have one that sounds like it is the same issues from the lawsuit). It worked. Regular maintenance can help prevent common problems such as cooling issues and ice maker problems. I would like to join the class action soon to get Samsung, I have a French door sanitizer that was bought in 2016, the icemaker stays frozen up no ice cues can come out, my brother-in-law comes down about every six months and he would defrost it and and get it working again. Its important for consumers to note that there was a deadline for submitting claims under the settlement. It appears the Class Action (of which I knew nothing) has caused Samsung to snap to but only IF they are called directly. My Samsung fits in the group of faulty ice makers. The original contract was awarded to Samsung but later sold to Hanwha. Twin cooling system. I will NEVER walk into another Home Depot. The Samsung Refrigerator Class Action Lawsuit has garnered thousands of complaints, some of them involving spoiled food. The temperature-related lawsuit is separate from the hundreds of complaints consumers have voiced online about the ice maker in other models of Samsung refrigerators. The ice maker does not work properly and the bottom freezer does not open all the way because it freezes. This thing has been a headache for sure. Few months later I started having problems with the ice maker like the comments above. A: To file a claim, consumers must provide proof of purchase, evidence of the refrigerator issues, and proof of any expenses related to the issues. Until this moment , I did not know there was a lawsuit on the Samsung refrigerator. We found ourselves having to defrost the icemaker because of excessive ice buildup inside the maker and it would then dispense ice that is for a short while until it needed to be defrosted again. The original class-action lawsuit was filed in February 2017. Lead plaintiffs Ronald and Debra Bianchi claimed in their Samsung ice maker class action lawsuit that a defect in Samsung refrigerators with French door external . The refrigerator will stop cooling if a circuit board malfunctions, and you can hear a clicking noise. food freezes in the refrigerator section constantly. In this article, we will explore the details of the Samsung Refrigerator Class Action Lawsuit Settles, what it means for consumers, and what actions they can take. Your email address will not be published. Required fields are marked *. Im worried the water line will freeze and burst. Add my name to the list. Some time ago that ice maker was the replacement for the original one that also died. Plus, they scratched the freezer door during delivery, would have also said nothing if we did not catch it, and had to leave everything in the old fridge 4 days out in the garage until they came back with a new one. "They run above the temperature at which food can be safely stored," the lawsuit alleges. The class action lawsuit is still continuing, and mediation is still taking place. are pieces of crap i have already spent enough money looking at it in the trash can.i am retired and on ss cant aford this anymor,by the way how in the world do you get tour name on list fi=or law suit all i get is from one site to another????? Samsung used to be a rusted name Id never buy another Samsung product nor recommend one to anyone just the opposite I would strongly advise people to stay away from anything made by Samsung. Its been a little over 2 yrs and now its no longer making ice at all? The ice builds up around the bucket causing the bucket to have to be pulled out and de-iced. I run my own Tech Win Reviews blog. I would like to join the class action for defective Samsung icemakers. Galaxy S7 Edge consumers have launched a lawsuit against Samsung. Where is our consumer protection? Also told us this was a major issue with Samsung. Samsung is polluting the planet with fridges that last 2-3 years and are unrepairable. I hate this fridge!!! Thanks How do I submit my claim the courts for reimbursement of costs? Home News [Answered! I could find only one receipt, as I paid two other repairmen for their trip time and effort with a couple $20s when they said Nothing could be done to fix it. It also provides them with compensation for the inconvenience caused by the faulty ice maker. Freezing my vegetables and freezing in the bottom of the freezer. This is a major source of leakages and slush in the refrigerator. Please add me to the list. This is not right when you have a brand you should stand by that brand. Save my name, email, and website in this browser for the next time I comment. Best Buy had to have known about this problem and never mentioned it. A lawsuit filed in the United States by consumers against Samsung for a faulty ice maker has been settled. We have defrosted the ice maker multiple times. Food spoils more quickly and is less likely to stay in cold storage as a result of the design of these freezers, claims the complainant. I have to get on my hands and knees and chop the ice out so my freezer door will shut and work properly. So much for trying to stay out of nursing homes in our old age!!! Worst refrigerator I have ever bought. I would like to join this lawsuit. I thought Id be fighting a losing battle, but now I see many others have had the same problem. Both icemakers stopped working long ago, after 4 repairs, total of $ 490. The ice maker has been serviced once and replaced under warranty. Our purchase of a Samsung Model RF23HCEDBSR Refrigerator has had ice maker problems since we bought it on 4/14/14. We received a :warranty service . I bought the French door, freezer at bottom and top. A: The amount of compensation that consumers can expect to receive under the settlement varies depending on the specific problems experienced and the model of the refrigerator purchased. The woman on the phone assured me it would be handled and the current ticket for the tech would be updated so Samsung would make it right and take care of this without any cost to us. I would like a refund on all four appliance that I purchased. They are requesting compensation for the price of replacing their damaged refrigerators and for the suffering they have endured due to the faults in terms of both emotional suffering and monetary losses of ice maker problems. For a mailed claim form to be considered eligible and timely, it must have been postmarked by February 5, 2021. Woah! I bought a Samsung refrigerator on Feb. 18, 2021, model RF28T5021SG/AA-SKU6417764 if I had known about the lawsuit I would not have bought Samsung. It has rewarded over $6 million to Samsung customers in the past few years, and it is not surprising that the company is facing a large number of class-action lawsuits involving its products. When you pay that much to have the ice maker and it doesnt work, that is totally unacceptable!! The date on my samsung RF26xAEWP is Oct 2009, It has always iced over.