Cabinet met this week to determine the future of Gateshead Council's Leisure Services . Are you a Council or Housing association Tenant with housing disrepair issues? Failure to do so could give you grounds to make a council house disrepair claim against them. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. Gateshead Council aims to complete the backlog by late March next year. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. I have got this complaint, they monitor it and see it through to the end. To keep up to date, why not follow us. All rights reserved. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. This includes both small leaks and emergency repairs. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Gateshead Council 4.0 . Work to the outside of your home may not need an appointment. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Youll be paid a competitive salary plus additional allowances where relevant. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. If your repair can't wait until the programme we will carry it out within the normal timescales. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. These are repairs which need quick attention and don't need an inspection first. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. Our business support events remain cancelled for now. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. endobj If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. What are the costs and charges at Watergate Court. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Request a FREE property inspection to find out how much your claim is worth. Unfortunately, this job posting is expired. Thank you so much. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Connected Voice are collating information about support across Newcastle and Gateshead. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. If this is not possible, we will replace with the items we hold in stock. NE8 1HH This makes sure that everyone is treated fairly. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. Background 2. The panel decides which services they review based on various criteria. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. If so we can help you claim compensation on a NO Win, NO Fee basis. People really are our greatest asset at Gateshead Council, and we value every employee. Were delighted that you want to come and work with us. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. These include re-fixing toilet seats and repairing minor leaks. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Do you want to work with us in helping to create spaces that are great to work and/or live in? Well, theres so much on offer and heres just a few of the highlights! <> Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. Repairs update You can now report your non-emergency repairs. Repairs & Voids. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. They should all be done. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. 27,852 - 30,151 a year. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. E6 2JA. This is known as the Right to Repair scheme. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. We will need to look at what has been damaged so please don't throw anything away. We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. Some of these repairs need to be inspected before the repair can be done. If you continue to miss appointments for repair work you may be charged. Gateshead While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. If we miss an appointment and we didn't contact you, please contact us. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service.