Complimentary transportation is provided to the front gate via parking lot trams from designated tram stops (Dollywood theme park only). Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. I get it. Coronavirus. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. A ticket, pass, or season pass granting admission to a Property or participation in a Herschend Activity (a Ticket) is a revocable license which may be revoked by Herschend and such Ticket may be revoked or confiscated by Herschend with no refund of any amount paid therefor. 2700 Dollywood Parks Blvd. Passholders are required to have a My Dollywood Account when renewing online. The park wqs decorated great and we had a great time. Guests will be screened with a health assessment. For Dollywood rides, you can also find height requirements on the mobile app. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). Yes. Groups must make reservations at least 2 weeks in advance in order to receive one (1) complimentary ticket per fifteen (15) paid. We do not accept partial payments or deposits. All payments must be made in full. Dollywood Gold Season Pass: starts at $204, which is $30 . However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. If you need to return an online purchase, please use our mail-in process. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Visit the link below to learn more about our award-winning festivals and events. Discounts are available when purchasing multiple daily refill mugs. Let us answer your questions about what you can expect! Shark Tanks Kevin OLeary blasts Ocasio-Cortez: She kills jobs by the Florida bill would require bloggers to register before writing about DeSantis. Ride to ride floating locker rentals are available at Wild Eagle, Mystery Mine, FireChaser Express, Daredevil Falls, Barnstormer, River Rampage, Tennessee Tornado, Country Fair, & Lightning Rod. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. In the event of occasional inclement weather, we may need to close some or all of our rides. Updated: 2:27 PM EDT May 18, 2020. Do not cross any fences, chains, landscape areas or other barriers. This allows you to park your RV in our "Permit Parking" lot. Rain checks will be valid for one-day admission on any operating day in the current operating season. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Otherwise, your groups refund will be adjusted accordingly. Commercial photography, videotaping, and recording of any kind is prohibited. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. Disability license plate or hang tag must be visible. If you are already logged in, the word Account will appear in the upper right. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. If you continue to have issues, let us know and we'll investigate for you. Yes, sometimes you go to try out a bucket list of rides. Other times". Tickets are not required for Dollywood shows (with the exception of special concerts). Tickets are non-refundable, non-transferable, and will not be exchanged. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Despite the fact that Dollywood has extended 2020 season passes until June 15, 2021, many people are asking for refunds because of the limitations. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From there you can click/tap "View" for your digital ticket pass. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. This is the first time that . This transaction must be made on the day of your visit before leaving the Park. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Dollywood is making the changes as the Sevier County, Tenn., mask mandate is set to expire on Thursday, accordingto WBIR. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Rain Checks are distributed at any ticket window and are valid until the end of the season. Yes. Show schedules are typically published no later than two weeks in advance, but are still subject to change. Temperature checks will no longer be required before entry for the public and employees, but people will still have to do self-assessment health screenings before entering the park. To link a pass: Select the "+Add Pass" option. PIGEON FORGE, Tenn. (WATE) Dollywood adjusted its COVID-19 safety protocols for park visitors this week after changes in guidance from the Centers for Disease Control and Prevention. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. Please note that changes may occur at any time, based on available public health information. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. About Our Returns Policies. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. Most of the staff also returned to the park to resume their previous roles and some new ones . Airbnb lets its hosts pick from a range of cancellation . Pets or animals of any kind other than approved service animals (e.g. . If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Passholders are required to have aMy Dollywood Accountwhen purchasing online. PIGEON FORGE, Tenn. One of the country's most popular amusement parks was not immune to the coronavirus pandemic. Also, the name on the photo ID must match the name on the credit card. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. This length of time in line with no one being reminded to wear a mask was not acceptable. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Latest Updates on Coronavirus Tax Relief Penalty relief for certain 2019 and 2020 returns. Dollywood Reservations during COVID. Season pass holders can visit early on June 15 and 16. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Weapons and alcoholic beverages are not permitted on Dollywood Property. On every ride there were multiple people standing in line who did not follow the policy. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . May 6, 2021. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . Our operating days and hours vary; please check our Calendar. Enter the park through designated entrances during operating hours only. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. We love to go to DW in October! Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Dollywood is committed to providing a safe and enjoyable environment for our guests. Dollywood is happy to accommodate guests with mobility needs. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. There is a policy in place requiring people to wear masks. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Be sure to follow all rider requirements, including requirements for loose articles. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. Notably, many members of the Harvard community have been working on campus to sustain the essential services that protect the Harvard . To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. More Time, Less Wait! A valid photo ID is required to be presented at time of all credit card purchases. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. DollywoodYes. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. Track Your Return. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Park Hours Sign In | Register Search. Youll receive a card indicating the time your item(s) will be ready. Country music legend and philanthropist Dolly Partons amusement park, Dollywood, updated its COVID-19 restrictions this week. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. After linking, purchasing or renewing your Pass from within your online account is simple! Dollywoods Splash County's easy-to-use TimeSaver H2O line management system lets you avoid long lines at select rides. The wristbands correspond to the color-coded information displayed on signs at each ride. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. Standard parking is $20 per car or $25 for oversize vehicles like RVs. RV parking lot is not available for overnight parking or camping. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. We value your safety. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. Park Hours Sign In | Register Search. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Go to the Season Passes page on dollywood.com. Costume masks. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. . Season Passesare your best value if visiting more than one time during the season. For the safety of our Guests, children must be 13 years old or older to enter without an adult. . Please contact us at (888) 428-6789 if you need to cancel your reservation. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Use designated walkways throughout the park. Having some questions about visiting or booking? All tax rates are subject to change without notice. The daily rental fee provides each dog its own water supply. Operating hours for the entire season are published as soon as they become available, but are always subject to change. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. During storms, re-opening will be based on when the weather has moved away from the park. Learn more about the opportunities listed below. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. Check the Status of Your Refund. We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Rules. Operating hours of Properties are subject to change without notice and without liability to Herschend. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Unfortunately, due to COVID-19, Dollywood was slow to open this year. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. and . Over the last 30 season . Please keep your parking lot receipt to re-enter the toll booths. If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. Be sure to double-check operating hours before your trip. Dollywood and Dollywood's Splash County will reopen June 17. These lockers are a one-time fee of $10 for the day. Call center hours are 9-5 Monday . More information can be found at the link below. By. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. Please see our. That is a common issue that we have seen. And this Intercontinental - where Decman booked - two days prior. Dollywood has . To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. 1. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. dogs). Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Dollywood was originally scheduled . Published on March 15, 2021. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Proper attire is required at the Properties at all times. You will be sent through a page where you simply tell us how many passes of each type you would like. . Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Review tags are currently only available for English language reviews. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. Ride Wait Times are visible once you are on property at Dollywood. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. 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An additional amount will be charged for each additional dog sharing a kennel or cottage. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. This is by far the most important change of 2020, one that necessitates more planning on guests' end. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). As Covid rages on, Australia's live arts industry is once again in a precarious spot. Excused Murdaugh juror left a dozen eggs in jury room. Payment must be made with an organizational check or credit card. Please contact our office at (888) 428-6789 to change your visit date. Dollywood Theme Park. 1. We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Please see Dollywoods. . Follow instructions from employees regarding operations and procedures. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Staying well hydrated is an important part of a fun day, so we offer complimentary cups of water at all park food outlets, all you have to do is ask. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. American Express, Visa, Mastercard and Discover. Taking advantage of our Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride.